Info1 TurbotaxReviews of info1.turbotax.com

Only to find out only when you go to file your return and it's considerably more money. Then told me the only way to use the product I wanted was to completely erase everything and choose a different product and start over. I've been filing with them for years and started my return thinking I was using the same product I've always used - what a surprise when I went to file and it was twice as money as I've paid previously. Their customer service person couldn't have cared less. There are quite a few alternatives. My recommendation would be to go elsewhere.

A completely useless "tax software" it is much quicker to file by paper. Even getting started is almost impossible. There is ZERO support (not even a pretend effort is made). So it's basically an online printout of the income tax return form, where you have to pay to access anything beyond the basics (even without help). Of course this is free in the paper version. and there is NO OPTION to ask questions before purchasing

As I began my search for a trustworthy tax filing service, I couldn't help but stumble upon Intuit TurboTax, a popular tax software provider. While it's widely recognized, I've discovered several alarming issues that I believe prospective users should be aware of before making their decision. To begin with, Intuit has been known to lobby politicians to prevent the creation of a free, government-run tax filing system in the United States. This is a stark contrast to the tax filing process in most other first-world countries, where citizens can file their taxes directly on government websites, without cost. It's clear that Intuit's primary concern is preserving its profits rather than providing a service that benefits the American public. Furthermore, TurboTax advertises its "free" tax filing service, which, in reality, is anything but. The platform is designed with dark patterns, making it nearly impossible for the average American to navigate the system and file their taxes without eventually being pushed towards paid options. This misleading marketing tactic leaves users feeling cheated and frustrated. My personal experience with TurboTax was a disheartening one. After switching to a different tax filing service, I started receiving an additional $800 in tax refunds, despite my income remaining the same. This substantial difference raises concerns about the behind-the-scenes practices at Intuit and whether they have their customers' best interests at heart. In conclusion, I cannot recommend Intuit TurboTax as a reliable or ethical tax filing service. Their lobbying efforts to block free government tax filing, misleading "free" filing advertisements, and questionable business practices have left me deeply disappointed. There are better alternatives available, and I urge anyone considering TurboTax to explore other options for a more transparent and trustworthy tax filing experience.

The TurboTax phone support is terrible. The agents do not know how to use the program and try to get help from other agents that are no better. I have spent hours on the phone trying to get help with inputting CCA on form T776. Called 4 time with no knowledgeable agent to be found. For very basic returns returns it may be ok but you need to be tax accounting knowledgeable. Help center is Complete waist of time.

I have used Turbo with Live chat 4 ,4 good years. This year it was way more difficult. When I said that , to live chat - she said , "every ones saying that ! " Yeah. I downloaded my broker st. to turbo , but yet for the 1st time, in 4 years , it started asking questions from it ! ITS DOWNLOADED ! Why any querys ? Other questions were much harder for me and the live chat as well. I complained and she said ,"we can do the return for you for $400 " ! I paid $200 last year. Ah , no . They want to ratchet everyone up to a higher level of cost. I said ," I need a rest now "and hung up. The resting period is going to be permanent !

To be clear I did not actually file a return with Turbo tax but I would like to share some information. I am an expat. Turbo tax staates they are suitable for expats. As I worked my way through providing the information it seemed that they did not address some concerns unique to expats, but after researching online I completed the form. You can't ask a question on the site unless you pay for it. I proceed to pay and discover that they will NOT accept a credit card with foreign address. I bailed. Good thing too, because I discovered Expatfile, and though more costly, they were tailored to my needs,

Just as cheap to have a professional do your tax’s. Total rip off. Got all the way to the end and the system wouldn’t let my tax’s file. I have to try again in a couple days because their system isn’t working properly.

I have used TurboTax since it came out and always liked it until 3 years ago when I was unable to file my taxes. Had to print and mail. This year was even worse. I had every code and number required, but it was sent back because my PIN for my Colorado taxes was incorrect. The only time I have been in Colorado is at the Denver airport to change planes. Forget help-there is NO such thing. I finally, after 4 tries, printed and mailed it in for the 4th time. H&R Block I'm coming. Can't be any worse than TerribleTax