Info1 TurbotaxReviews of info1.turbotax.com

False and incomplete advertising: "TurboTax Free Edition is available only if you have a simple tax return, such as a basic Form 1040 with few additional forms. Eligibility requires that you didn't file with TurboTax last year and must file via the mobile app using the Do It Yourself product by February 28, 2026.and must file via the mobile app using the Do It Yourself product by February 28, 2026." NO MENTION OF NEW USERS IN ADVERTISING AND THEY KNEW I WAS 76 YEARS OLD AND FILING A SIMPLE FORM. STILL I WAS CHARGED $84 TOTAL FOR BOTH FEDERAL AND STATE.

TurboTax Ads feels out of touch and a girl pop trio singing TurboTax like something out of Steven Universe. why I would trust Turbotax with their history of their data being stolen by hackers? also who puts their smartphone on the front of their bike while talking to a tax expert while looking down which without playing attention can lead to a injury to the rider and pedstratians. Who's does that put their phone on a bike while talking to a tax expert cycling in public area?! The postivites are the song, the trio girl group and the 2d animation along with it, which are not made by CGI or AI Animation nor 3d animation made by Tech or AI Bros. and You tube videos are now bigger

HEADS UP -if you are choosing to pay for their services based off the "up to $4,000" advance loan -they are not being fully transparent with this loan! It didn't even give me a chance to do the loan before it finished my taxes and send it through! I'm so angry because that's why I chose to pay for their services. I did the research to see if I would be likely approved and although I hit every mark, it didn't even get mentioned as I was filing. I don't need to use them because I have a simple return and can file my own. But recently lost my employment and could've used the loan or went with H&R. I have never been turned down for one of these and I have good credit so In the event I got "denied" There was NO transparent place mentioning the loan or giving me the option for it, before completing them. And now that they are filed and IRS has accepted there is nothing they can do.

This used to be a reputable, easy, clean way to file taxes. Not anymore! First, I signed up for the $49 dollar plan for a little added protection. I ended up with a $217 dollar total bill! It then took me 6 hours to get my simple standard deduction taxes files due to multiple complications and glitches. They then sold my information and I am being spammed to death. Definitely not worth the cost and drama.

Well as I said yesterday everyone beware of turbotax. I'm on day two now and they're charging me even more than they did yesterday. I just got an email from them they talked on all kinds of stuff after they already submitted my taxes which I never gave them permission to do because I was not finished so now instead of free taxes it's over $100 so be very careful. I suggest you go somewhere else to do your taxes this site is no longer fair and trustworthy. And it's a shame because I've been using TurboTax for years never had this much trouble and now they're just rip off just like everybody else. Unless you don't need your money don't do your taxes here

Looking to submit a RC4288 form for interest relief. I got re-assessed for 2023 with a 'amount owing.' For that year I paid Turbo Tax to do my taxes for me. They have a 100% accuracy guarantee, so I have tried to re-claim these funds from them to no avail, as they say 'I had to check their work,' which is ridiculous.. why did I pay them in the first place? Therefore I am asking for interest to be waived.. I will do my 2024 taxes with a company other than Turbo Tax and do a plus minus on the re-assessment from there. Thanks.

I pray that this company goes out of business so that more consumers like me don't have their time and/or money wasted. TurboTax is so incompetent that they don't know what a Schedule C is or how to report foreign income. Simply unbelievable. They couldn't do my taxes last night and after being on hold for 46 minutes, I told the guy that he either had to find somebody who could file the return or I would have to hire somebody else. I received an email from Turbo Tax today saying, "You decided that now is not the time to file your taxes so we're closing your file." NO! I didn't decide NOT to file, TURBO TAX DIDN'T KNOW HOW TO FILE!!! I got hold of H&R Block and they knew what was going on and filed my taxes FOR LESS MONEY than TurboTax wanted. That beats all. TurboTax can't file a return but they want a small fortune to attempt to do so, I guess. But let me make this crystal clear: Money is not the issue. Incompetence is. The person manning the Help Desk at Turbo Tax didn't know the basics and COULDN'T FIND ANYBODY who knew the basics. So they turned my business away. Then it gets worse. I contacted Turbo Tax via chat this morning to report this and the customer service person there didn't care. She flat out said, "have a nice day" and disconnected the chat. So I phoned TurboTax and spoke to somebody in person and at least that person listened. I have some back taxes which need to be filed and I have future taxes coming up and all of this is thousands of dollars in fees that Turbo Tax sent sailing out the door because they don't have anybody at their Help Desk or anywhere in the company that knows the basics of tax filing. Other Income, Foreign Income, Donations, all kinds of things are very common but not to TurboTax. They are the epitome of what incompetence is. And the arrogant "screw you" attitude on top of it is the cherry on the sundae. This is a horrible company to try to do business with. I hope they go out of business.

One of the worst websites for tax preparation. Constantly bugging you to upgrade to premium support, just over and over and even though you choose no some kinda way they slip in charges. The site gets stuck in constant loops and you have to jump to some other sections just to break the loop. It's just the same questions over and over. You would think if you answered it one time and then moved on it would remember, but nope starts right back over and over I would never recommend this over priced worthless site to anyone. $209 to file a simple federal tax and 69 for state and. Stay away from this site and go elsewhere. Next year I'll surely go elsewhere. I've only attached the State invoice section to hide my identity.