Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Indy Facets is all about making your life simple and easy, in a fun environment where there is no stress and no judgment! When working with us, you will get the prettiest diamonds and jewelry, the finest craftsmanship and the best value!We are just ordinary people with a lot of experience and great resources who happen to have a passion for beautiful diamonds and jewelry! We are fun, casual and energetic. We are professionals who think the greatest value comes from finding the perfect diamond or piece of jewelry to make you (and especially her) smile every time you look at it!! We want you to be proud of the jewelry she wears!Indy Facets is also a full service jeweler with state of the art design, repair, and gemological facilities. We are able to offer all of this without the high overhead associated with a traditional retail store or the uncertainty that comes with buying fine jewelry and diamonds online.You can count on Indy Facets to help celebrate your anniversaries, birthdays, graduations, and any life event you want to make memorable with jewelry at an unbelievable value. Don’t settle for working with a traditional jeweler or buying online, partner with a true diamond expert at Indy Facets.
Indy Facets (indyfacets.com) has 129 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 127 reviews with 5 stars · Clear filters
My Indy Facets experience was ALL positive: It was a learning experience and NOT a "sales" experience! I have and will introduce Indy Facets to any and all my family and friends. My new earrings are a joy to wear. They are one of a kind design and my pride and joy. Thank you Shaun!
By Barbara P.
Helpful, friendly, honest. Great to do business with.
By Loretta T.
Best work and most creative jeweler in Indianapolis. Professional,honest and delightful to work with.
By Dianne T.
Great experience. Shaun took great care to get us just what we wanted. Our wedding rings are absolutely gorgeous. I would highly recommend Indy Facets.
By Debra
Creative solutions allowing me to enjoy some inherited jewelry. Mindful of budget as well.
By Jennifer T.
My wedding ring really needed some help. It had three small diamonds missing and the shank was worn very thin. The team at Indy Facets not only treated me like royalty the minute I walked in the door ( unannounced ) but they restored my ring to better than new! I would give Indy Facets my highest recommendation!
By Brad E.
I was very pleased with my experience at Indy Facets recently. I had my diamond studs reset and am so happy with them. Sean was very professional, easy to work with, and had excellent advice. I highly recommend Indy Facets for your jewelry needs—or wants.
By Maryann K.
excellent work .. personal touch ...innovative design
By Steve G.