Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Indy Facets is all about making your life simple and easy, in a fun environment where there is no stress and no judgment! When working with us, you will get the prettiest diamonds and jewelry, the finest craftsmanship and the best value!We are just ordinary people with a lot of experience and great resources who happen to have a passion for beautiful diamonds and jewelry! We are fun, casual and energetic. We are professionals who think the greatest value comes from finding the perfect diamond or piece of jewelry to make you (and especially her) smile every time you look at it!! We want you to be proud of the jewelry she wears!Indy Facets is also a full service jeweler with state of the art design, repair, and gemological facilities. We are able to offer all of this without the high overhead associated with a traditional retail store or the uncertainty that comes with buying fine jewelry and diamonds online.You can count on Indy Facets to help celebrate your anniversaries, birthdays, graduations, and any life event you want to make memorable with jewelry at an unbelievable value. Don’t settle for working with a traditional jeweler or buying online, partner with a true diamond expert at Indy Facets.
Indy Facets (indyfacets.com) has 129 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 127 reviews with 5 stars · Clear filters
Indy Facets was awesome to work with. My custom needs were addressed and they did an excellent job finding me what I needed at the best price. I felt like they had my best interests in mind and it showed in the quality of the workmanship.
By Ryan C.
Response from Indy Facets· Mar 29, 2016
Thank you Ryan! I am very happy we pulled off such a fun surprise. I'm glad your wife loved the new bling!
Shaun was a huge help in picking out the perfect stone that will someday be my daughter's. We chose her birthstone, and couldn't be happier with what we received. Saying that they gem is a perfect "10" is an understatement, and we know without a doubt who we'll be going to for our future purchases. Thanks so much for making the experience excellent!
By Kevin K.
Response from Indy Facets· Mar 29, 2016
Thank you Kevin! I love nothing more than helping pick out a gem for such a sentimental gift. I know when your daughter gets a little older, she'll love it and cherish the gem!
Went to Indy Facets with an idea for a custom necklace for my wife. Worked with me on ideas and design. Met the timeline with a good price.
By Jim
Response from Indy Facets· Mar 16, 2016
Thanks Jim for the continued trust. I'm glad your wife loved the design!
Shaun is the rock star of jewelry! You won't be disappointed with Indy Facets!
By Tiffany J.
Response from Indy Facets· Mar 16, 2016
Thank you Tiffany!
My husband and I wanted to refresh the look of our wedding rings for our 15th anniversary. Shaun was incredibly patient (I looked at a LOT of samples) and knowledgeable about not only the existing diamonds we wanted to incorporate, but the size and specifics of the new additions to the ring as well. He offered some excellent suggestions based on our preferences and was clearly as enthusiastic about our choices as we were. Our new, custom rings arrived within a few weeks and are just as beautiful as ever. We highly recommend Indy Facets to anyone looking for something different and special.
By Jennifer C.
Response from Indy Facets· Mar 16, 2016
Thanks Jennifer! There is nothing I love more than working to create such a meaningful piece. I'm so happy you love the rings!
Working with Shaun was a wonderful experience. The ring he helped me find is gorgeous, and my fiancé still gets regular complements on it almost a year later. I would absolutely recommend Shaun for anyone in search of that perfect diamond ring.
By Mark
Response from Indy Facets· Mar 16, 2016
Thank you Mark! Believe it or not, I still think of your ring regularly. It is so gorgeous, I am glad she loves it and still gets compliments!
I could write a novel about how incredible my and my fiance's experience was with Indy Facets, but space is limited so I will share a few quick highlights. Shaun Goodyear is friendly, knowledgeable, and he really does want the best for you. I would not hesitate to recommend him and his business. He will always be my first choice for jewelry, fine diamonds, precious stones, and watches. I can't recommend Shaun and Indy Facets highly enough! Schedule time with him and you will see what I mean. :)
By Bryndon P.
Response from Indy Facets· Mar 16, 2016
Thank you Bryndon! Working with you and Susan was a very fun and exciting time. I'll look forward to our next encounter.