Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Indy Facets is all about making your life simple and easy, in a fun environment where there is no stress and no judgment! When working with us, you will get the prettiest diamonds and jewelry, the finest craftsmanship and the best value!We are just ordinary people with a lot of experience and great resources who happen to have a passion for beautiful diamonds and jewelry! We are fun, casual and energetic. We are professionals who think the greatest value comes from finding the perfect diamond or piece of jewelry to make you (and especially her) smile every time you look at it!! We want you to be proud of the jewelry she wears!Indy Facets is also a full service jeweler with state of the art design, repair, and gemological facilities. We are able to offer all of this without the high overhead associated with a traditional retail store or the uncertainty that comes with buying fine jewelry and diamonds online.You can count on Indy Facets to help celebrate your anniversaries, birthdays, graduations, and any life event you want to make memorable with jewelry at an unbelievable value. Don’t settle for working with a traditional jeweler or buying online, partner with a true diamond expert at Indy Facets.
Indy Facets (indyfacets.com) has 129 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 127 reviews with 5 stars · Clear filters
It's not an oxymoron—there is such a thing as an honest jeweler, and his name is Shaun Goodyear. I love doing business with Shaun. He's honest, trustworthy, creative, discerning, and pleasant to deal with. If you're trading in jewelry, you know you'll get a fair appraisal and value for your gems or heirloom pieces. If you're trying to find the perfect ring or design something unique, you can be certain that you'll get a one-of-a-kind piece that is simply stunning.
By Marta J.
Saun Goodyear has all the newest in website technology plus many years of complete customer satisfaction. His new store is the wave of the future in jewelry design. He combines customer personal satisfaction with the economy savings of computer specialized items. See the future of jewelry design.
By Jan R.
Shaun was awesome in guiding me through the process of buying me engagement ring! Taught me a lot and was always quick to respond!
By Bryan D.
Shaun is such an amazing person to work with! Everything about Indy Facets is wonderful. I felt so comfortably working with Shaun in a relaxing, pressure-free environment. This is the type of jewelry buying experience have been looking for!
By Kallassy
Shaun has been taking care of all my jewelry needs for years. I trust him completely, and recommend him without reservation!!
By Julie D.
I don't think I can stress enough just how happy I am with my decision to get my fiancee's engagement ring from Indy Facets. From the very beginning, Shaun was incredible to work with. He was very patient in dealing with all of my questions and design requests, and didn't stop designing until I was 100% satisfied with the ring. When I first contacted him, I only had a vague idea of what kind of ring I wanted to get. He was able to take that minimal description and turn it into a ring that my fiancee (and everybody else who sees it!) absolutely loves! There is no way I could have proposed with a ring as gorgeous as this one if I didn't work with Shaun.
By Johnny K.
Shaun has been in the jewelry business for over 15 years and knows how to deliver an exceptional experience to his customers. The traditional storefront business has done well for many years but with the technical world we now live in, the jewelry business is entering a new phase. Shaun recognized the future looking differently and has created a way to meet that challenge. Online and by appointment shopping appeals to the busy life style so many are living today. Call him. You are in for a surprise at just how easy the process is to find exactly what you are looking for in the jewelry market.
By A satisfied C.
Response from Indy Facets· Mar 29, 2016
Thank you for such a great review! I'll look forward to seeing you again soon.
Service was great. Product is beautiful. I would recommend Shaun to anyone.
By Brian
Response from Indy Facets· Mar 29, 2016
Thank you Brian! I am so happy your fiance loved her ring!