IndigocardReviews of indigocard.com

I contacted Concora Credit regarding an Indigo card dispute. The representative Carolina was completely unhelpful and showed no interest in resolving my issue. She sounded disengaged and offered no meaningful assistance. This experience was very disappointing.

It’s a complete scam

Thay are a scam. They trick you into going over the limit by saying your payment has posted say you have so much available credit then when you use the card later you have a negative available credit. Scam scam scam.

Awful customer service, charging monthly for a $0 balance account, even though they blocked the card for no reason and then wouldnt unblock it unless I could tell them the last place it was used months ago. Immediately closed account.

I've never written one of these but feel obligated to share. I haven't used my Indigo credit card in more than six months, yet I now owe over $120 in fees, in addition to a $99 annual fee. Most concerning, I was charged a $40 late fee because of an unpaid $3 fee, and then another $40 late fee was added after that. This feels incredibly predatory for a card marketed toward people who are trying to build or rebuild their credit. When a $3 fee can snowball into $80 in late fees on an account that has not even been used, the product feels less like a tool for building credit and more like a fee trap. Consumers considering Indigo should read the fee structure very carefully and monitor the account even when they are not actively using the card. My experience has been extremely disappointing.

Someone stole my card information and spent around $200-$300 on some iphone app. I reported it and was told it would take 30-60 days to do the investigation. I called about 2 weeks later and was told apple had verified all the information was mine and I was the one that had made the purchases. I was told to call Apple if I wanted to fight it more. I pay them $10 a month for credit protection and they did nothing to protect my credit. They only Apple product I have is a work phone that is not used for personal use or has anything to do with my Apple account. I have not used the Apple account in 6+ years. Now I am fighting with Apple to refund my money. I have received 99 cents so far.

Applied for an Indigo credit card for both my wife and myself. We just made our first payments on both cards. My card showed the funds as being available, but they put a random hold on my wife's. That's something they should've explained to us before we applied for it. I'll be paying off these cards as quickly as possible, and will definitely be dumping their business.

What an absolute joke of a company. I had to get a security verification to allow me to use my card. I was transfered to a lady who could barely speak English. I constantly asked her to speak up, I said I could not understand her accent. She persisted with security questions I could not understand. Then said I had failed and my card was locked. I asked for a supervisor, a lady came on who was clearly as useless as the first. Fortunately I only owe a little money. But this card is going in the trash. Pathetic customer service, if you employ people in this specific role. At least let them have a reasonable command of the English language. What an effin joke this company is.