InclusiveyReviews of inclusivey.com

They advertised as Cakes company selling Cakes brand nipple covers, but they are a separate company selling an entirely different product. I realized this immediately after purchase, and attempts to work with their unavailable customer service were in vain. Fraudulent at best.

Purchased product believing it was a branded item (Cakes) based on their advert, once order had been placed it all came up as Chinese so I immediately realised this was a separate company selling their own products using another products advertising. I requested immediate cancellation within 10mins of placing order, email directed me to the contact page of their website where I requested again. Order cancellation made within half an hour or purchase (16 Jan) and they respond today 18 Jan to say it's too late to cancel and are forcing me to have the product insisting I'll love it, I will be immediately sending back as not what I wanted so a complete waste of everyone's time and of course I lose out on the shipping fees this way too. Not interested in a knock off product, no comment on their misrepresentation from their advert. Avoid EDIT: After going round in circles with them regarding a return for a MONTH (where they said I needed to send to a specific address but then wouldn't give it to me, insisting it was "too expensive" for me as the customer and offered a $5 refund. Even with shipping costs it I still would have received more than this once a refund had been processed so this was laughable. Once I didn't take the offer they kept going round and circles, I can only assume they hoped I would give up. Not sure what was language barrier/them being deliberatly obtuse and purposefuly frustrating. It was like trying to liaise with robotic potatoes. I then raised a dispute after PayPal who found the case in my favour and I received a full refund, so it was worth perservering for over two months. Absolutely the worst online experience I've ever had in my entire life of online shopping, and I'm mostly mad at myself for getting myself into this! Hopefully these reviews will help others avoid the same issues.

I purchased a product advertised for $19.99. The charge to my bank account was $33.21. They are impossible to communicate with, their 'Customer Service Consultation Interface' is a rabbit hole - a total joke. I'm writing off the $33.21 (for a product I would have returned if I could have) as a bad experience and I'll be smarter next time. This isn't how we do business in America.

Scam company. They claimed to sell the Khadlaj Hareem Al Sultan Gold perfume. It was counterfeit. I reported them to PayPal, who didn't do anything, and then to my credit card company. They confirmed the scam and returned my money. Beware!

Do not buy from this company. They are blatantly lying on their website. Sent me a different product than what they have been showing on their website. They claim their customer service is available 24/7 and will make you completely satisfied with their product and services and it couldn't be further from the truth. I've already exchanged multiple emails with them about a return and they just keep stalling. I sent them pictures of the product from their website along with pictures of the product I received, I sent them other claims from their website and they have done zero to make me satisfied. It's been weeks of going back and forth - they are just trying to make you give up.

Misleading ads. They use ads of branded products and deliver fakes. Trying to get a refund from them is an extremely painful process and they know that they can keep playing you until you give up. They mimic the webstore of the original products. Even down to the reviews and the images. Be aware. Never buy from them. They are deliberate in misleading you