imthecheftoo.comReviews of imthecheftoo.com

I wanted to sign up 6 months and that's it but they try and rope you into buying more. Packages were ALWAYS late, I'd have to email over and over and over. Boxes arrived beat up and some of the contents unusable. Their customer service is HORRIBLE. If you like waiting a week or more for your concerns answered then by all means have at it. I would never purchase from this company again.

I had high hopes for I’m The Chef Too — the concept is fantastic and my kids were excited. But the experience has been frustrating from the start. There were multiple shipping delays, and even after acknowledging my address change, they shipped to the wrong location. They promised replacements that never arrived, and I waited over two months for one box. When I asked to cancel and get a refund, they agreed — but then sent another shipping notice days later. Communication is incredibly slow (weeks between replies), and they repeatedly blamed their shipping carrier, yet the issues continue. This has been a waste of time and money, and sadly, I can’t recommend the subscription.

I ordered a 3 month subscription back in May, 2025 and have yet to receive the first month. I have contacted them but have yet to receive a response. After reading several online reviews it is clear that this company is not very responsive. It's a real shame as this was a gift for my granddaughter on her birthday and she never received it. Will ask for a refund.

I wanted to share my experience with this company to help others make an informed decision. Unfortunately, the shipping process was a major disappointment. They use DHL, which led to long delays. If you’re purchasing one of their seasonal kits, be aware that it might arrive too late to use during the intended season. The kits themselves are decent in terms of quality, but the customer service is a significant issue. When I reached out about a problem, they were extremely slow to respond. It became clear that they intentionally delayed their replies to ensure the next shipment had already been handed off to the carrier. This approach seems like a deliberate tactic to avoid processing refunds, which is highly frustrating and unprofessional. Overall, while the product has potential, the combination of shipping delays, poor communication, and questionable refund practices completely overshadow any positives. I won’t be ordering from this company again and would strongly recommend others look elsewhere.