Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ImpactComputers.com is dedicated to the business of replacement parts distribution for manufacturers such as Acer, Compaq, Hewlett-Packard (HP), IBM, Toshiba, SONY, Panasonic, and many more. We are primarily an outsource facility that assumes the major responsibility of supplementing the existing channels when they fail in their attempt to satisfy customer requirements for Notebook Parts, Laptop parts, Server Parts and Desktop Parts. We have one of the largest selection of parts new and generic that work on Dell ™ Inspiron™, Dell™ Poweredge™, Dell™ Latitude, Dell™ Vostro, Dell™ Optiplex, Compaq™ Presario, Hewlett-Packard (HP)™ Pavilion™, Acer™ Aspire, Toshiba™ Satellite, Toshiba™ Tecra, Toshiba™ Libretto such as Displays, Hinges, Caddies, Batteries, Ac Adaptors and every little part for your Notebook, Desktop or Server.
Impact Computers (impactcomputers.com) has 40 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 21 reviews with 5 stars · Clear filters
I have a customer that has a computer that is down and needed a part sent as quickly as possible to get them back up. Jose was very helpful in making sure the part was in stock and drop shipped the part so that it would go out the same day. Service like this will always keep me coming back even if the price is a little higher, the service is worth it!
By Don
I spoke to Jose today, to get help with a motherboard replacement. He was very helpful and informative, made ordering the product a breeze. Once the product arrives I will write an updated review.
By Danesh N.
I spoke to Jose today to inquire about a replacement battery I was looking for. He was very helpful and solved my issue. Thanks!
By Maureen R.
We've used Impact Computers as our primary resource for Dell parts once machines are out of warranty for years. Their prices aren't always the lowest, but they're quick to find the correct parts, quick to ship, and easy to work with. Today marks the 31st day of working with Dell to replace two cards under warranty (a video card and raid controller). Dell couldn't get the parts so eventually offered us a replacement machine, which was not a match when it showed up, a non-starter for our customer. Dell still isn't able to tell me how long it will be to get the parts so I contacted ImpactComp. 15-minutes or so later (mostly me finding the right printed numbers on the boards) and Jose had me setup to have the parts in 3-days. Go ImpactComputers and go Jose!
By Eric H.
Jose attended me very fast and accurate. Thanks!
By Marcel Salvioni da S.
Jose has been very helpful with all my questions and feel he is an asset to the company. Thank you Jose!
By Anthony
Helped find product and provided great price. Thank you for great customer service "Jose". Would highly recommend.
By Sharleen R.
Jose was very fast in finding the answer to my question. I appreciate the prompt service.
By Mark G.
