Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
266 reviews
Imagine Cruising USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 233 reviews with 5 stars · Clear filters
Sebastian was very nice and double checked on questions I had
By Customer
Response from Imagine Cruising USA· Aug 12, 2026
We're so glad to hear that Sebastian was helpful and thorough in answering your questions. We truly appreciate your kind words.
Very good representative. Extremely accommodating and easy to talk to.
By customer
Response from Imagine Cruising USA· Aug 12, 2026
We're so glad to hear our representative provided such accommodating and easy-to-talk-to service. We appreciate your kind words!
Knowledgeable, friendly, and cooperative agent worked real hard to accommodate our request. I find imagine cruising a wonderful or new organization to me and I wish I had run into you sooner.
By customer
Response from Imagine Cruising USA· Aug 11, 2026
We are so delighted to hear that our agent was knowledgeable, friendly, and worked hard to accommodate your request. It's wonderful to know you had such a positive experience, and we truly appreciate your kind words!
Oliver was so patient as my cell connection kept dropping off. He answered all my questions.
By Cathy B.
Response from Imagine Cruising USA· Aug 11, 2026
We're so glad that Oliver was patient and helpful, even with connection issues. We appreciate your kind words!
Shan answered all my questions thoroughly. She was great to work with.
By customer
Response from Imagine Cruising USA· Aug 11, 2026
We're so happy to hear that all your questions were answered thoroughly! We appreciate you sharing your positive experience and kind words.
Frances handled my inquiry professionally and efficiently and got all of my booking complete with in hour.
By Mary N.
Response from Imagine Cruising USA· Aug 11, 2026
We're so glad to hear that your booking was completed efficiently. We appreciate your kind words!
Staff is helpful Booking process is easy
By angela W.
Response from Imagine Cruising USA· Aug 10, 2026
We're so glad to hear that our staff was helpful and that you found our booking process easy. We appreciate your kind words!
Working with Harry Powell made the whole booking experience easy. The package that Imagine cruising put together is amazing, and Harry explained it so well.
By Lenora
Response from Imagine Cruising USA· Aug 10, 2026
We are so pleased to hear that Harry made your booking experience easy and that you found the package amazing. We appreciate your kind words.
