Image Point has excellent service
Image Point has excellent service! Almost immediate response to emails. I have been using Image Point annually for 7 years.
By Northern CA Tile I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
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Image Pointe provides USA and Union Made apparel and promotional products to organizations all over the United States.
Image Pointe (imagepointe.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Image Point has excellent service! Almost immediate response to emails. I have been using Image Point annually for 7 years.
By Northern CA Tile I.
I run an electrical apprenticeship program and every year we order the apprentices (roughly 140) Christmas gifts. This year I chose to order ball caps with our logo on them. I wanted to be sure they were American made, and they were. Ryan at image point was great at helping me through the ordering of these gifts and making sure I would have them before our Christmas party. We received the hats and they looked great, but the snapbacks on several of the hats busted when the apprentices went to adjust them. Ryan and Image point customer service were absolutely on top of getting this resolved for me. Their communication was fantastic and they knew how to make a customer happy! They replaced the broken hats with new ones, and even fixed the damaged ones for free. I would highly recommend Image Point. Ryan and their customer service could not have been any better!
By Randy
Outstanding Communication from beginning to end was great. Art department really gave us exactly what we were looking for. Quality of the shirt and embroidery was beyond what we expected. Top to bottom. Fantastic Job. Kenny is a pleasure to work with.
By customer
Image Pointe is a great company to work with and the quality of their products are first class. Happy to work with a company that puts employees first and is a proud union supplier.
By customer
The fantastic service, swift replies, happy to work with my unions need. Thank you Local 443
By Local M.
The t-shirts looked really good and the whole process was smooth with NO problems.
By Roofers L.
I love Image Pointe! Mike is so helpful and the rest of the team are amazing. Always prompt service and great products. Highly recommend.
By customer
They were awesome! They worked with us to tweak one of their existing artwork themes to personalize it for our needs and it turned out phenomenal in our estimation.
By cgunders U.