Innovative Freight Services / IFS LogisticsReviews of ifs.live

I'm not blaming the driver, just the communication and the systems of the company. I got notice on the 13th that the item was out for delivery. Of course it didn't arrive on the 13th. Nor the 14th nor the 15th but it did arrive on the 16th, a Saturday, at what time I have no idea as I was out. The system was never updated, infact it still says out for delivery with no update since the 13th, despite delivery having taken place. This day and age this is rubbish service. So, shops, use someone reliable and with good information systems. Please. Not this lot.

Not the best company out there by a long stretch of the imagination. They don't deliver weekends. The tracking tells you if its out for delivery that day and that's it, so I'm now sat here at 9:45pm having wasted an entire day waiting, having to take a day off work, not even been able to jump in the shower as I live alone and still no package. Fingers crossed for tomorrow then and another holiday at work having to be spent... Unacceptable