It’s hardly an experience
It’s hardly an experience. Total waste of money and they charge high flying extra which is total rip off and never give any money back if your child is not able to do it. I will never recommend this to anyone.
By Ritu S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
93 reviews
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iFLY makes the dream of flight a reality with indoor skydiving in a safe and fun environment. Visit one of our 33 locations in the United States and learn more about the flying experience.
iFLY Indoor Skydiving US (iflyworld.com) has 93 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 42 reviews with 1 star · Clear filters
It’s hardly an experience. Total waste of money and they charge high flying extra which is total rip off and never give any money back if your child is not able to do it. I will never recommend this to anyone.
By Ritu S.
Long story short. Scam, rude, boring, money grabbing people who couldn’t care less. Please do not waste your time or money!
By Natasha
Very poor. Women at reception was exceptionally rude. Then decided that because we were 3 mintues late due to traffic we could not "Fly" in a very arrogant way. Really disgusted
By Rhys J.
Save your money, this organisation shows no flexibility whatsoever and is just looking to trick you. There refund policy is not clear and not worth it
By Scher L.
Save your money. Was there two hours and got 4 minutes of fly time for $300. Upgrades are not worth it.
By Ryan D.
I'd give em a -5 if I could
By Stavros P.
I booked our experience which was cancelled due to covid, we got an email saying don’t call us we will contact you with a new booking date, sure enough, never heard anything from them. Contacted to try and rebook and they put ‘you booked with virgin experience days, you’ll need to ask them if the voucher is still valid’- this is utter tosh. What a way to rip off customers that missed out because of the pandemic
By Steven M.
0 star not an option! Very bad customer service. Booked to fly was asked if any previous shoulder dislocations. Was told because it was over 10 years it shouldn't be a problem. They claim they advised my wife that we should ask a doctor if it would be OK (I challenge anyone to see a doctor with a weeks notice for something this insignificant in current times). They however did not say that they would refuse to let me fly without a doctors say so. On they day the just pointed to their fine print and refused to let me fly or to refund anything. Thank you for the worst day of my life!
By Consumer