Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
70 reviews
IDSTRONGSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IDSTRONG is listed under Internet & Software.
IDSTRONG (idstrong.com) has 70 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 54 reviews with 5 stars · Clear filters
Very helpful with answering my ?’s.
By Capri E.
Response from IDSTRONG· Nov 19, 2021
Hi Capri, Thank you for taking the time to give us a review. We're happy to hear that you were satisfied with the assistance you received. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist www.idstrong.com +1 833-922-2315
A little credit card mix-up but it was assisted expeditiously. Customer Service was very very helpful in answering all my questions and taking care of my issue. Great job and thank you for your time and help!
By Heather L.
Response from IDSTRONG· Oct 26, 2021
Hi Heather, Thank you for your kind words! We're happy to hear that you were satisfied with the customer service we have provided. We'll make sure that the representative who assisted you gets to read your review. This will surely make her day. Have a wonderful day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Jay was very understanding and prompt with getting the matter resolved. Thank you Jay
By Rolivia M.
Response from IDSTRONG· Sep 20, 2021
Hi Rolivia, Thank you so much for your kind words! We appreciate you taking the time to share your experience with us—and we agree that Jay is truly a gem to have on our team! We count ourselves lucky for customers like you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a pleasant day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Great and trying to fix what scammers did to me Reference #4542396
By David M.
Response from IDSTRONG· Sep 7, 2021
Hi David, Thank you for this amazing review! We're happy to hear that you were satisfied with the service and customer service we have provided. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Excellent Service.
By Uchiee H.
Response from IDSTRONG· Jul 21, 2021
Hi Uchiee, We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
There were two charges on my credit card bill that were not mine. The person I talked to on the phone was very nice and very helpful. Thank you so much for being polite, respectful and helpful. Lisa
By Lisa G.
Response from IDSTRONG· Jul 7, 2021
Hi Lisa, Thank you for this awesome review! We're happy that you were satisfied with how you were assisted by our representative. We'll make sure she reads our comment; this will surely make her day. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Problem solved quickly and efficiently!
By William E D.
Response from IDSTRONG· Jul 6, 2021
Hi William, We greatly appreciate your feedback, and we're happy that you were satisfied with the customer service we have provided. Please don't hesitate to refer us to your friends who will need the services we offer. Have an amazing day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.infotracer.com +1 833-922-2315
Super understanding. Really helpfull!
By Kenneth G.
Response from IDSTRONG· Jun 28, 2021
Hi Kenneth, We sincerely appreciate you taking the time to give us a rating. We're happy that you're satisfied with the customer service we have provided. Have a wonderful day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
