Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
422 reviews
Metalcraft, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ID Made Better® Think about this: products don't get out the door without the proper tag. Supply chains grind to a halt. Revenue is lost. There's no tracking or traceability. It's more than putting a label on a surface. It's knowing the conditions the label will be going through. It's knowing how RFID can deliver greater reliability and efficiency as hospitals or schools manage resources. It's giving customers the flexibility, ease of use, and technical solutions they need to meet ID demands not only today but into the future.It's what Metalcraft delivers every day: ID Made Better. Capabilities - Here are just a few or our capabilities. For even more, go to our website www.idplate.com.Qualification Process - Metalcraft's DART Qualification is the project discovery process we use at Metalcraft to ensure the right tag for the right application.Match Technology to the Application -We are Technology Agnostic! Serial numbers, barcode or RFID - whatever your application requires - Metalcraft has you covered!Data Management and Security - Numbers are our business and have been since 1950. Our Serialization Engine tracks serial number history for customers and prevents duplication within the job, part of even customer level overall.RFID Programming - From simple, matching the barcode printed on the tag to the RFID information programmed to the tag, to complex, delivering customer defined proprietary programming, no other company has the RFID programming capabilities Metalcraft does - guaranteed.Converting Capabilities - With our converting methods, we can design, construct and cut almost any label to fit your application need. Our RFID converting equipment can run millions of tags just as efficiently as running a single prototype order. In other words, no order is too big or too small.Materials and Adhesives - Made with long-lasting materials including rigid or flexible aluminum, rugged stainless steel, and a wide range of polymer materials including polyester, polycarbonat
Metalcraft, Inc. (idplate.com) has 422 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 24 reviews with 4 stars · Clear filters
Jodi and Beth always respond with genuine concerns to see that our clients get what they expected from us...it's been so since 2016(especially Jodi)
By Nneka N.
Response from Metalcraft, Inc.· Nov 9, 2025
So great to hear this! I will make sure Jodi and Beth see this.
Just working initially with Beth Paulsen on fast tracking proofs and them Jessica Miller to work with factory for a quick response but a breath of fresh air. Both ladies were so helpful and went above a beyond for Konecranes. Don't know who trained these women but Metal Craft is in good hands with them taking care of your customers. Thank you, Joe Miller
By Joe M.
Response from Metalcraft, Inc.· Nov 6, 2025
Thank you so much for the great review! I will make sure to pass this along to Beth and Jessica.
Good sleep and comfortness.
By Deviprasad D.
Response from Metalcraft, Inc.· Nov 3, 2025
Thank you!
The person I worked with was outstanding. The problem I had was getting the end price. There were two charges that showed up on my credit card statement, one was the cost of the product and what was quoted wasn't correct on the statement and the other that I didn't know about was the shipping charge. I would be nice to put all the charges in the quote so I didn't have to keep contacting the company to the prices changes and give justification to my manager on why the price was so much.
By Greg P.
Response from Metalcraft, Inc.· Aug 11, 2025
Thank you for the honest feedback. I will share this with the rest of the team.
There were some issues with tooling and the acknowledgement could have come faster but the quality has always been good and customer service has been helpful.
By Russ E.
Response from Metalcraft, Inc.· Aug 4, 2025
Russ, I apologize for any issues and assure you we strive to make every experience the best and we will continue to do so.
Timely turn around from order being submitted and received
By Billy W.
Response from Metalcraft, Inc.· Apr 21, 2025
Thanks for the nice review!
Becky is always helpful.
By Kim G.
I received a quote in a timely manner, as well as my proof.
By Lisa C.
