Excellent service, attentive and attention to detail
Attention to detail
By Shun-Mahn J.
Response from IdentityIQ· Feb 1, 2023
Thank you so much, Shun-Mahn! We are happy to help.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
463 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Attention to detail
By Shun-Mahn J.
Response from IdentityIQ· Feb 1, 2023
Thank you so much, Shun-Mahn! We are happy to help.
IdentityIQ gives me peace of mind knowing that if anything is out of place I will be notified! Don't see myself canceling any time soon.
By Kehlend C.
Response from IdentityIQ· Jan 31, 2023
Thank you for your feedback! We appreciate your review, and for choosing IdentityIQ services for your identity theft protection and credit report monitoring needs. We are happy to help give you peace of mind!
Got a letter in the mail that my info was in a data breach. I signed up for IdentityIQ because I’m afraid an identity thief will steal my info. It’s been sending me alerts, so that makes me feel better.
By AJ
Response from IdentityIQ· Jan 31, 2023
Thank you for your review, AJ! We are so happy to hear IdentityIQ services helps you feel safe.
She help me a lot thank you
By Gerardo M.
Response from IdentityIQ· Jan 30, 2023
Thank you for your review! We appreciate you for choosing IdentityIQ services for your identity theft protection and credit monitoring needs!
I am so pleased and happy with this service, if your looking for a great monitoring service to protect your identity, the best I had exceptional service and Jessica went above and beyond to help with the right plan and service I needed. I highly recommend.
By Damon H.
Response from IdentityIQ· Jan 24, 2023
Thank you for your review, Damon! We are pleased to hear you had such an exceptional experience with Jessica! We will let her know what a great job she is doing.
IdentityIQ has been great helping me keep an eye on my credit score, any fraudulent activity, and keeping my identity safe. The fraud alerts are super fast and easy to help figure out what I need to do. Definitely a great value for the price.
By David H.
Response from IdentityIQ· Jan 23, 2023
Thank you for sharing your feedback, David! We are happy to hear you feel safe with our service!
Clear, concise guide to signing up over phone after experiencing technical problems last night. Great work-thank you! Gabrielle
By Gabrielle N.
Response from IdentityIQ· Jan 20, 2023
Thank you for your review, Gabrielle! We are happy to hear about your great experience! Our Customer Service Team is always happy to assist.
The professionalism and straight forward answers as well as the recommendation provided. Great service!
By Mayra
Response from IdentityIQ· Dec 19, 2022
Thank you for taking the time to leave us a review! Our team is always happy to assist.