great
great customer service
By irene
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
335 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Modern & Mid-Century Design Furniture
Icons Of Manhattan (iconsofmanhattan.com) has 335 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 279 reviews with 5 stars · Clear filters
great customer service
By irene
Sofia from customer service was friendly, prompt, and helpful! So far my experience with Icons of Manhattan has been a great one.
By Michele
Sofia had excellent customer service skills. She was able to help with my request in a timely fashion. Thank you!!
By Cristina S.
Simon helped me a lot
By Fabricia D.
The communication was swift and effective; I sincerely hope to always connect with the relevant party on the other end of the phone regarding these matters.
By Alejandro T.
Great service! Fast delivery. Quality product.
By KT
Mel in Cust. Svc. got back to me right away, providing a detailed explanation with a photo regarding the height adjustment which is on the same lever as the tilt. I LOVE my new chair, when I sit on it all day it's already improved my lumbar support & similar to a 0 gravity feel in the seat by the way it was designed. Kudos to Mel & Icons of Manhattan team!
By Mk F.
We had an obscure request from an order over 2 years old and Mel happily and quickly dug up the info we needed. Amazing!!
By cs