total scammers
total scammers, delays payment clearing in bank in order to add an extra late fee and a storage fee.
By Paul O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Official IAA home for featured sales and deals. Auto auction news and industry analysis. Visit http://t.co/tO7KwCiPy5 and start bidding.
Insurance Auto Auctions (iaai.com) has 121 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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total scammers, delays payment clearing in bank in order to add an extra late fee and a storage fee.
By Paul O.
Scammers like everyone else. Broken engines but hidden from you with their trickery. I bid there super low assuming the worst and then it works.
By AWCOM
Be careful, they sell cars that in the photos uploaded by the auction actually hide their damages, then hide behind the terms and conditions, I bought a car and the photos did not show the damages and the description did not describe anything, I call this a scam
By Antoni T.
trashy two drivers even scary and no show
By Mehran M.
I bought a car from IAA UK in [month/year]. The auction listing and VIN data showed the engine code as CUNA (GTD spec, 184PS), but when I collected the vehicle it was fitted with CRBC (150PS). When I raised this, IAA told me they rely on VIN database information, do not guarantee listings, and offered only to relist the car for £99. I was disappointed as I relied on the listing when bidding, and their terms even state they cannot exclude liability for misrepresentation. This is simply my experience, but I would advise future buyers to be cautious and carry out their own checks before bidding.
By Faahd Q.
Don’t use this company. Scammers just take your money and sell cars knowing they have issues not listed
By Denton M.
J’ai commencé à acheter récemment avec IAAI mais j’ai déjà vécu pas mal de problème que je revois sur les avis. Ils mettent « démarre et roule » alors que le moteur est brisé. Ils font exprès de prendre des photos en mettant les pièce en l’envers pour que tu ne puisse pas savoir si c’est en bon état. J’ai acheter un F150, puis ils ont voler le catalyseur. Arnaque - vol - mensonge sur l’état des voiture - des frais exagéré Svp si vous connaissez d’autres sites de ventes dite le moi!!
By Hamady S.
They are more then scammers To many problems hidden… Bought few cars from IAA…I will never buy again
By Sergiu S.