Hygger AquariumReviews of hygger-online.com

There was some issue regarding my order (wrong item received). I contacted Customer Service, and she was very understanding and helpful. It was nice to deal with someone who is sympathetic and efficient. Hygger Aquarium is a good company. I've bought many things from them, and am very pleased with all the purchases I made.

Customer service is top tier! They were super helpful getting me some back up replacement parts, and even reached out to make sure I did receive them.

They warrantied my filter in a quickly almost no hassle way. The only issue I had waa taking a video of it not working. But I get they need to see that it malfunctioned.

Great customer service

Heater stopped heating. Contacted support and they requested some info. Responded and withing 2 days I had a new heater. Great customer service

I have been very pleased with Hygger. I initially received a defective unit and they went out of their way to quickly send me a replacement. The replacement unit is perfect and working great. I would rate their customer service team 5 stars. Happy to have a clean aquarium!

Me ayudaron a resolver mi.problema muchas gracias al equipo de hygeer miy satisfecho lo cual seguire comprando mas articulos con uds gracias

Hygger Service has been wonderful. A scary mishap with a product and they took immediate action to remedy the problem at no cost honoring the warranty. I've been using their products for a few years and very happy with performance. The service center communication has been a great experience. Looking forward to receiving my new equipment.