Excellent communication and received…
Excellent communication and received unit earlier than my expectations. Well packaged and I can say enough positive things about the delivery.
By Eric
Sunday, November 8, 2026 · Customer reviews of US businesses
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348 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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HVAC Direct (hvacdirect.com) has 348 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Excellent communication and received unit earlier than my expectations. Well packaged and I can say enough positive things about the delivery.
By Eric
Order was shipped when promised. Perfectaire mini-split arrived on pallet with no box damage. DIY completed with no problems. Up and running.
By Dennis
The rep was knowledgable and helped me select the right furnace for our mobile home (which is an uncommon fit). The unit works very well and the price was fair.
By cmi
Kevin was very helpful and pacient with me.
By Forrest E McDonald I.
Justin was extremely professional. Answered all my questions and concerns.
By Curran G.
They always have what I need as a small business owner doing side jobs. Very knowledgeable staff whenever I have a question
By Andrew
After having some problems getting some replacement equipment, Brittany stepped up to the plate and got things done. She was exceptionally helpful and was able to rectify the problem in a very timely manner.
By Jeremy H.
Great quality
By myra P.