Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
179 reviews
HurcannSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hurcann is a manufacturer and distributor of Hemp products, specializing in inhalable and cosmetic products.
Hurcann (hurcann.com) has 179 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 131 reviews with 5 stars · Clear filters
They were out 1 product substitutions was made through communication.
By Kevin M.
Response from Hurcann· May 2, 2026
Thanks Kevin. We'll always reach out before substituting anything so the customer gets to call the shot. Glad it worked out. -Hurcann Team
Easy buy came quicker than expected
By Saleem L.
Response from Hurcann· May 2, 2026
Thanks Saleem, glad it landed quick. -Hurcann Team
Update 11/22: I received an email from the owner of the company and he was very apologetic that there was an oddball glitch in regards to shipping my order. He said he would refund my money and he did quickly, impressive. He explained this to me in a real letter not a form letter or a two sentence email. In addition, he said he will send my order out to me for free for the hassle! I was wrong to leave a mean spirited review, and I am updating it to five stars, for customer service alone. I will definitely order from Hurcann again, they have my full confidence! Granted, I'll update this later if the herbs smell like dirty socks or hot garbage or my ex girlfriend's breath. -Ordered Nov. 9 and haven't received it nor has the package actually gone out yet according to stamps.com (Nov. 20.) Ordered from another company five days later and I have received it and have nearly consumed all the consumables already. First time ordering here and it will be my last time-
By Vadermask
Response from Hurcann· Nov 22, 2023
Thank you for bringing this matter to our attention, and I sincerely apologize for the delay with your order. We understand how frustrating it must be to experience such delays, and we appreciate your patience over the past couple of weeks. Upon investigating your order, we have identified a delay in processing that was beyond our usual standards. Your order was marked as picked up by USPS several days ago, but the order was never actually picked up. Both our system and USPS sent a confirmation of pickup. The reality is that this oversight caused a huge delay in your order. This is far from the standards and expectations we set. We pride ourselves in providing quality products with efficient service. As I am also a consumer like you, I can completely understand how frustrated you may feel when the excitement of your order turns into negative feelings. I really feel what you are saying and I cannot express how sorry I am for this situation. We are always trying our best to provide great service and continuously improve our products and processes for you. As a result of this situation, we will be installing a system where an individual will be solely responsible for order deliverability. This means we will not only track the orders in our system more closely, but we will also personally follow up during each order so you can feel more assured of the shipment. While I understand that this does not change the outcome of your order delay, I hope you will understand that we do sincerely care about your satisfaction. The changes we will make will hopefully prevent this type of situation from ever happening again. As a token of our apology, I would still like to ship your order for free. Your satisfaction is our top priority, and we want to make things right for you. Once again, I apologize for the inconvenience this has caused, and I truly appreciate any understanding you can spare us for this mistake. If there's anything else I can do to assist you, please do not hesitate to contact me directly.
Great product fast shipping.
By Nick C.
Response from Hurcann· Nov 13, 2023
Hi Nick, Thank you so much for your feedback! This is what we strive for!!
Excellent Quality and Trustworthy
By Tan
Response from Hurcann· May 19, 2023
Hi Tan, Thank you for your feedback! It means a lot that you had a great experience!
Your products are great. Fast easy to order and great chat service. Special thanks to Mike for the help.
By Jane J.
Response from Hurcann· May 19, 2023
Hi Jane, Thank you for your feedback! We're always here to help if you have any questions!
simple to order and quick shipping.
By jeff D.
Response from Hurcann· Mar 16, 2023
Hi Jeff, We're glad to hear we could make your Cannabis buying experience easy!
Was good, just didn't like huge buds, they had a lot of seeds
By BeepBeep
Response from Hurcann· May 19, 2023
Hello, Thank you for your feedback! On the positive side, we are glad to hear you liked the product overall!
