HuntingtonReviews of huntington.com

Hopping on the bandwagon to share my experience with this bank: it has been absolutely terrible. Run. Run. Run. They were incredibly eager to get us signed up, but once the paperwork was complete, they disappeared. Communication has been virtually nonexistent. We've been passed from one person to another, with no one taking ownership or providing answers. It's been one of the most frustrating customer service experiences I've ever had. Based on my experience, I cannot recommend this bank to anyone. The lack of accountability, responsiveness, and professionalism has been astonishing. My interactions with John Walters, Todd Lystad, and Leah Kirsch only reinforced that impression, as none of them provided the level of service or support that should be expected.

This bank is not trustworthy anymore. They seem to have gotten too big and dont care. They find ways to take your money and then keep it! Dont use them ever!!!

Horrible experience!! HUNTINGTON just told me that their systems are experiencing issues and randomly rejecting payments from checking and debit accounts. "We're working on it and we apologize for any inconvenience." I could spit fire at them right now. They've successfully planted the seed for me to take my business elsewhere.

Huntington Bank took over our mortgage from Cadence Bank. Not only did they incorrectly inform us that we were behind on our payment, they somehow removed a name from the mortgage and expect us to go fix the issue. HOW does a bank manage to screw up the NAMES ON A MORTGAGE? We now have zero faith in this company. It's a terrible feeling to lose confidence in financial dealings.

If I could rate Huntington 0 stars, I would. This is the second time this week that I’ve had issues with them and I am genuinely concerned that there is a profit scheme going on. Earlier this week, I attempted to buy groceries at my local Walmart and it declined. When I called, they stated they were concerned it was fraud so licked my account for 24-72 hours while they investigated. So I had to put all my groceries back. Today, I went to buy a bridesmaid dress I needed ($50). I transferred $ to my checking to do so and when I went back to make sure it took out the money (cause they’ve had issues taking out money claiming that they haven’t yet then I get charged again later and have to dispute it), it says I got double charged. So I call to tell them to cancel it before I get double charged cause it’ll overdraft my account and they say they can’t dispute it til it posts 24-72 hours later…but the “grace periods” for overdrafting are only 24hrs. So I’m going to get a $25 overdraft fee for THEIR issue. When I said I wasn’t going to accept that, I got hung up on. I’m not willing to transfer another $50 into my checking to avoid the overdraft because I know Huntington and I know they’ll say that that transfer is the return of the $50 because that’s how they run. I honestly hope they go out of business.

No one at this bank seems to have a clue on how anything works. They only calculated the monthly statement on 29 days instead of 30 making me miss out on the ACH transaction that was needed to get my higher interest rate. I could go on and on about the other issues I have experienced and it has been a very frustrating experience.

Called for basic information about opening a checking account. Used the app for a call back. They called back and immediately hung up with no response. Second time I called directly on the 1 800 number. The customer service rep knew nothing about the checking accounts. Put on hold for 25 mins. And I hung up. Called back a third time and was on hold after asking for a supervisor. Supervisor got on the line 20 mins later and she never knew anything as well. She couldn't help me as well and wanted me to wait another 35 mins. to speak to sales. Then wanted me to call back tomorrow or go to a branch tomorrow. I waisted over an hour just to get basic questions about opening up a checking account. Never got my answers. I'm done with Huntington now!

Nobody works there. The one in Oregon is a dump. The one in Northwood is a dump. The ATMs never work takes forever to get a teller. It’s a shame. I have to go to an outskirts branch to get anybody with any kind of education what dumps your banks are.