Hunter.ioReviews of hunter.io

Response from Hunter.io· Feb 24, 2022

Hi Danielle, Samara here from Hunter. I've done some digging and we did identify some payment attempt performed with a card linked to Danielle Lancaster but they were all blocked on our end due to a high risk of fraud. Please contact our Support team at [email protected] so we can share more information about this account and we can better assist you.

Response from Hunter.io· Aug 27, 2021

Hi Jack, Samara here from Hunter. I'm very surprised to see a similar rating as after contacting our support my colleague Giovanni shared all the information associated with your plan's renewal that was correctly used for several months on your end. On a monthly basis you received an email with the invoice linked to your plan's renewal: the monthly renewal date was also provided when performing the first upgrade as we always list the renewal date, cancellation procedure and Terms of Service. We were happy to apply a goodwill gesture and also issue a refund for the 2 unused months and you were very satisfied with the flexibility we shown. It's very sad that a similar review was left after a support conversation where we went the extra mile to assist you. We remain at your disposal in case you should need further clarification on your previous subscription. Samara

Response from Hunter.io· Apr 23, 2021

Hi Em, Samara here from Hunter. Sorry to hear about your experience. We genuinely care about user experience and I'd just love to further explain why you may have had this problem with your account getting blocked. This does happen when using VPN especially when an IP is blacklisted in our system. We take security very seriously so we blocked the access to allow us to investigate. However, changing the IP or removing the VPN would have allowed you to use Hunter normally. I hope I helped to clarify on some of the points above. But if you have any further questions or wish to discuss anything else, you can contact our support team at [email protected]. Thanks again for using Hunter!

Response from Hunter.io· Apr 30, 2021

Hi Tore, Samara here from Hunter. I am very sorry to hear that you didn't have the best experience with Hunter. We genuinely care about our users' experience. If there is anything in particular that you would like us to improve, or that we can help you with, please don't hesitate to reach out to [email protected]. We're always happy to help!

Response from Hunter.io· Apr 30, 2021

Hi there, Samara here from the Hunter team. I am sorry to hear that you feel that way about Hunter. If you're willing to share more information, please don't hesitate to contact us at [email protected] as we're always willing to help.

Response from Hunter.io· Apr 30, 2021

Hi there, Samara here from Hunter. I am very sorry to hear that most emails you found in Hunter were not correct. We genuinely care about our user experience and I'd just love to clarify some points. Some emails found in Hunter are not verified but have a confidence score that will provide a first overview of the email's deliverability. Emails with a confidence score of 90% or higher have a high chance of being fully deliverable although a high score does not guarantee a 100% fully deliverable email. We always recommend running the emails found through the Email Verifier (https://hunter.io/email-verifier) or Bulk Email Verifier tool (https://hunter.io/bulks/email-verifier), as that will give you a more accurate indication of whether the emails are valid or invalid. The Email Verifier tool relies on several real-time checks to provide an accurate deliverability report. As the accuracy of our data is our first priority, we're always more than happy to investigate if the emails provided by Hunter and verified with our verification tool. Feel free to reach out to our Success Team at [email protected] for any further information you may need regarding Hunter or how we verify emails. We're always happy to help! 😊