Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8,157 reviews
Hubble ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 646 reviews with 3 stars · Clear filters
Contacts are easy to get and they always come on time. For me they are very hard to use and if i got a tiny spec of dust in my eye I have to take them out which is a bummer. Convenience is good and they are a little cheaper than my other prescriptions before.
By Rachel
I have had more than a few contacts dry or torn when opened. They wear well for a non extra lubercatied lens.
By Stephanie
Response from Hubble Contacts· Jan 8, 2019
Hi Stephanie, Thank you for taking the time to leave this review. I'm sorry to hear about your experience with receiving some dried or torn lenses. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Vanessa
They are uncomfortable, especially my right eye and I don’t see so well with them on
By Silvie
Response from Hubble Contacts· Jan 8, 2019
Hi Silvie, Thank you for taking the time to leave this review. I'm so sorry to hear that the lenses haven't been working out for you. I can see that your account is still active. If you wish to cancel your subscription, please call the same number you called to reach our customer service line last time--1-844-334-1640. The line is open from 9am to 5pm EST, Monday through Friday. Best, Vanessa
Contacts are good quality but my deliveries have been missed or misplaced 2x in the last year. I've had to reach out to customer service to resolve this issue. The customer service was quick and able to resolve the issue quickly.
By Aimee
Response from Hubble Contacts· Jan 10, 2019
Hi Aimee, Thank you for taking the time to leave this review. I'm sorry to hear that you had some delivery issues, but happy to hear that our customer service team was able to send you replacement lenses quickly! If there's anything else we can help with, please feel free to reach out to me at [email protected]! Best, Vanessa
It's a good service I enjoy the fact that my contacts come to me and its reasonably priced but there are some of the contacts that r misformed so I have to throw them away
By Shelli
Response from Hubble Contacts· Jan 10, 2019
Hi Shelli, Thank you for taking the time to leave this review. I'm so glad to hear that your overall experience with Hubble has been working out, however, we would like to look into your claim of receiving misformed lenses. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Thank you! Vanessa
At times these contacts are flimsy and have to be thrown away because they feel terrible in your eye... for the most part they are okay.
By Ruth
Response from Hubble Contacts· Jan 10, 2019
Hi Ruth, Thank you for taking the time to leave this review. I'm sorry to hear that you've had trouble with some of the lenses, and would encourage you to write into to our customer service team by emailing [email protected]. We appreciate your feedback! Best, Vanessa
They dry out quickly. I love how affordable they are but you definitely aren’t paying for quality.
By Paige
Response from Hubble Contacts· Jan 10, 2019
Hi Paige, Thank you for taking the time to leave this review. I'm glad to hear the price is working out for you, but sorry to hear that you have not found the lenses to be comfortable. If you'd like, you can use over-the-counter rewetting drops, which may help. If you have any questions or concerns, please reach out to our team by sending an email to [email protected] Best, Vanessa
I am going to be super honest. I LOVE the convenience of getting my contacts mailed to me every month. BUT...My contacts are so so so dry by 6pm everyday. I have to take them out the minute I get home from work and put my glasses on. Also, I have had about 5 contacts that have had a small tear or chunk out of the edge of a lens. Luckily I get my new boxes in plenty of time and never run out. I love it but I really do wish they had more moisture in them. I have just been too lazy in going to the eye doctor to go get a better brand, so I've just lived with Hubble. But I really love the convenience. Wish the quality was better.
By Jamie
Response from Hubble Contacts· Jan 10, 2019
Hi Jamie, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a somewhat frustrating experience. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Vanessa
