Great contacts, dumb cancellation
Great contacts. Require cancellation by phone though, which is awful. Also annoying that updating subscriptions has to be done via email or phone with a customer service rep.
By Dave
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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8,157 reviews
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Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 775 reviews with 4 stars · Clear filters
Great contacts. Require cancellation by phone though, which is awful. Also annoying that updating subscriptions has to be done via email or phone with a customer service rep.
By Dave
Hubble is convenient and has great customer service. My only change would be the contact itself. I find them to be a little harder on the eyes for dailies especially in comparison to other brands I have tried.
By New Y.
No problems whatsoever after 3 years subscribing. Completely hassle free and my contacts have always arrived before I need them each month.
By Dawn
Response from Hubble Contacts· Jun 22, 2019
Hi Dawn, Thank you for taking the time to leave this review. I'm so happy to hear that you're having a great Hubble experience so far! If there is anything we can do to turn this 4-star review into a 5-star one, please do let us know by sending an email to [email protected] with the subject line "ATTN: Trust Pilot." Best, Vanessa
Contacts are easy and don't have to think about them. They arrive at your house. They are also cost effective. I have only has a couple u threw away over the past two years cause they didn't feel comfortable. Glad a friend told me about them
By DAWN
Response from Hubble Contacts· Jun 22, 2019
Hi Dawn, Thank you for taking the time to leave this review. It's great to hear that delivery and pricing are working so well for you. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
Im happy you finally put the letters Hubble in the contacts. My only issue is im getting a few contacts that are warped. It happened a few times.Im getting the impression the stronger the power the harder they are to manufacture??
By Alyssa
For price and affordability great product to arrive like clock work. My only problem is I have dry eyes and finding myself having to change out a contact sometimes and I run out before the end of the month. I wish I could have likea week extra for back ups.ive been with Hubble for over 3 years. Great product and great quality
By Jennifer
Love the 30 day order and contacts are good; my only concern is the number of “bad” lenses in an order. I’ve had multiple times where a lens was unwearable. But all in all, the good outweighs the negative, and they are high quality. I do love the monthly charge, as opposed to the full charge for 6 mths/ 1 yr for other brands. And I never have to worry about running out of lenses!
By Jennifer
I'd give 5 stars, but there need to be more options for lenses, like astigmatism, etc.
By Heather