Very difficult to cancel subscription
Very difficult to cancel subscription
By Mary
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8,157 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 531 reviews with 2 stars · Clear filters
Very difficult to cancel subscription
By Mary
Poor quality. Made my eyes very dry the longer I wore them through out the day.
By Angelica
As far as the convenience and price its amazing but the quality of contacts isnt so much. Ive had several issues with my eyes since i started using hubble contacts.
By Kasey
Very drying. Materials used to make contacts are lower grade causing irritation to eyes. Customer Service is very scripted and not geared to solutions.
By karie
I returned 2 boxes of contacts a month ago and was told i would get a refund. Still havent heard anything about it.
By Emily
Response from Hubble Contacts· Apr 26, 2019
Hi Emily, Thank you for taking the time to leave this review. I'm sorry to hear your refund has been delayed, and I'd like to look into this for you. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
They make it difficult to cancel a subscription
By Will
The contacts were poor quality. They hurt. They fell out of your eyes. I appreciated the cost and the monthly delivery but these are my eyes and I was really concerned about long-term damage.
By Carrie
limited contact sizes did not agree with my eyes, making for very irritable fit. If you can live with Hubble’s only 1 size fitting, then good bargain price. Comfort for me was very important.
By Elisa