My contacts have been lost so many…
My contacts have been lost so many times when mailed according to your representatives on the phone they say its not there fault and send more there has to be a better way
By Gabriel
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8,157 reviews
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Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 531 reviews with 2 stars · Clear filters
My contacts have been lost so many times when mailed according to your representatives on the phone they say its not there fault and send more there has to be a better way
By Gabriel
Sorry. The contacts are not the strength of my prescription brand from a competitor. It's almost like a whole strength lower and that's a huge problem for me. My eyes dry out more than they do with my prescription brand. And I've opened more than a few that have cracks or are chipped. It's not
By KELLI B.
The contact quality isn’t the best. And I can’t cancel online (it has to be a phone call).
By Oscar A.
I will be canceling my subscription because these have become so uncomfortable
By STEVI
Response from Hubble Contacts· Sep 20, 2019
Hi Stevi, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. If you're unsure about the lenses, it's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
at first I loved the idea, after trying to update my new prescription and trying to postpone delivery it has been a pain. right now I have enough contacts to last me two whole years at first you were able to pause the delivery in advance now you can not. Unless you catch it right before delivery or call which well tell you to email after.
By Jessica H.
Not the best contacts. A little over priced.
By Kennedy
Really uncomfortable, I’m on halfway through my first pack and am deciding whether I should just finish it or throw the rest away
By Shinny W.
Response from Hubble Contacts· Aug 22, 2019
Hi Shinny, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. If you're unsure about the lenses, it's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Vanessa
I like Hubble contacts but last couple boxes the edges on the contacts where rough.
By Kyle
Response from Hubble Contacts· Aug 22, 2019
Hi Kyle, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. I can see that you have reached to our customer support team and the replacement lenses was successfully delivered. Our Quality Manager sent you a follow up email to know more about the issue. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Vanessa