Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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8,157 reviews
Hubble ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 531 reviews with 2 stars · Clear filters
Contacts frequently don’t fit in eyes, and dry out to hard plastic circles while still in my eyes. Have to be PULLED out on a regular basis. Very gross. If it were easy to get all contacts like this, I’d switch in a heart beat.
By Chloe
When I first started using Hubble I thought they were ok. However, after months of using them, I found my eyes to be irritated and dry. Once I switched they were better. Very cheap material used.
By BC
I really like the service and it definitely makes life easier, but the delivery is inconsistent. I get charged every month but usually have to email I order to get them on time. My only complaint, satisfied otherwise
By Olivia
Response from Hubble Contacts· Oct 2, 2019
Hi Olivia, Thank you for taking the time to leave this review. I'm sorry to hear that the delivery schedule is not convenient for you! Please note that you can log into your Hubble account to adjust and customize your delivery schedule. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Samantha
The tracking is hit or miss. The process of ordering and shipment notifications needs improvement. The majority of the time I have no idea when my order has shipped or is arriving.
By Veronica
Rough on my eyes. I have found no contacts in two weeks worth of supply. They fall out.
By Eleanor
I only signed up for the free trial via Instagram. Gave them my card details thinking it was just to cover the 2.50 post and packing. Next thing I'm being sent lenses every 2 weeks. Its virtually impossible to cancel the reoccurring order via their website. The lenses themselves are poor quality. Very thick and uncomfortable compared to well known brands. Personally, I had 2 or 3 lenses a week which had to be removed and thrown away after 5 minutes because they didn't sit right. Could just be the shape of my eye but these are not something I could recommend.
By Jamie W.
I have tried to cancel two other orders, under two different names and I can't get through to anyone. Can't get anyone to answer a email or phone call.
By Kamden
They are always blurry! The past 2 orders I have been missing contacts.
By Cheryl
