I have used Hubble for 6 months
I have used Hubble for 6 months. Their contacts are not good quality. 4-5 pairs each month don't fit correctly. I am discontinuing my prescription.
By Sean
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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8,157 reviews
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Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 531 reviews with 2 stars · Clear filters
I have used Hubble for 6 months. Their contacts are not good quality. 4-5 pairs each month don't fit correctly. I am discontinuing my prescription.
By Sean
they got my address wrong and they mailed me the wrong prescription
By Aaron
The contacts were not right for me and I was not allowed to get refunds every time I sent the contacts back! Cancellation was very hard. Not getting any of my money back was very upsetting. If your customer is not satisfied with the product, they should get their money back. At this point I would not recommend Hubble.
By Kathleen D.
Nothing wrong with the contacts but they dont work for me as I learned I need torric lenses and they dont offer them but service is frustrating to cancel and get a hold of someone. I've had to push out recurring shipments just to avoid getting charged while they still havent cancelled my subscription even when I requested it.
By Niki
I love the concept, but it’s unclear that by requesting a trial box you’re signing up for the full subscription service ! Don’t be fooled...
By Santa
Aufgrund des Preises in Ordnung als Linsen zum "üben" fürs einsetzen/rausnehmen, wenn man auf Kontaktlinsen umsteigen möchte. Sind bereits nach ein bis zwei Stunden sehr unangenehem, Tragekomfort ist praktisch nicht vorhanden. Nach dem Erhalt der Probebox direkt gekündigt - das ging problemlos und schnell.
By Kunde
I have tried to cancel my subscription several times. I have 5 boxes I can't even wear they will not stay in place and the my left eye keeps going blurry.. it isn't my eyes I switched brands and it works wonderful
By Christine
Response from Hubble Contacts· Nov 4, 2019
Hi Christine, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble with the lense and with canceling your subscription. I can see that you have reached out to our customer support team via email on July 9th and you were advised you to call, but I'm not able to find a record of your phone call. To cancel, please call 1-619-404-054 between 9am and 5pm EST, Monday through Friday. Best, Samantha
Not good quality contacts fell out easily. It was also very hard to cancel my subscription.
By Brianna
Response from Hubble Contacts· Nov 4, 2019
Hi Brianna, Thank you for taking the time to leave this review. I am sorry to hear that you did not get on well with the lenses. I can see that you have not reached out to our customer support team at this point. If you’d still rather cancel your subscription, it’s easy - just call us at 1 (619) 404-0542 between 9am and 5pm EST, Monday through Friday. Best, Samantha