Hubble ContactsReviews of hubblecontacts.com

Response from Hubble Contacts· Feb 19, 2020

Hi Rob, Thank you for taking the time to leave this review. It's great that the comfort of our lenses has improved over time. We have a schedule recommended maximum wearing times when first starting to wear our lenses so your eyes can adjust to it, however, you should always follow the instructions and schedule recommended by your eye care professional. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha

Response from Hubble Contacts· Jan 22, 2020

Hi Shelly, Thank you for taking the time to leave this review. So glad you've found us and are able to enjoy dailies without breaking the bank. I can see though that your account is active but there are several declined payment attempts. We'd love the chance to speak with you about what hasn't been working. Please give us a call at +1 647 557 7765 , between the hours of 9AM and 5PM EST, Mondays - Fridays excluding federal holidays. All the best, Samantha

Response from Hubble Contacts· Jan 22, 2020

Hi Fatima, Thank you for taking the time to leave this review. I'm so sorry to hear you did not receive your order and apologize for the delay. We've reached out to you via email so we can look further into the situation. Thank you! All the best, Samantha

Response from Hubble Contacts· Jan 26, 2020

Hi Daelyn, Thank you for taking the time to leave this review. I’m sorry to hear about your experience. If you continue to experience discomfort with our lenses, please remove them and refer to the doctor who prescribed your Hubble Contacts. The quarterly subscription box is shipped 16 days after your initial two-week order is placed to ensure that you never run out. Please note that your next charge date is on January 31. We can certainly skip a shipment or adjust the frequency of your deliveries so that you're not receiving way too many before you can get through a box. You can do that from your user profile. Or, if you need help, just contact my team at [email protected] with the subject line "ATTN: Trustpilot". Thank you! All the best, Samantha

Response from Hubble Contacts· Jan 29, 2020

Hi, Erin, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were not satisfactory. I can see that you have since canceled your subscription by calling on December 30. We appreciate the feedback and welcome you to send any other questions or concerns to my team at [email protected] using the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! All the best, Samantha

Response from Hubble Contacts· Feb 2, 2020

Hi Holly, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. Over-the-counter rewetting drops can help, if it doesn’t work, please visit your eye doctor so he or she can evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha

Response from Hubble Contacts· Feb 2, 2020

Hi Lara, Thank you for taking the time to leave this review. We, unfortunately, do not offer that specific product at the moment. We'll be sure to let you know when we have them. In the meantime, I can see that your account is active with the next charge date of February 26. If you do not wish to continue your subscription simply log into your account and follow the instructions to cancel! Hope that helps, Samantha

Response from Hubble Contacts· Feb 4, 2020

Hi Ashleigh, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha