I got a call from my eye doctor that…
I got a call from my eye doctor that they were not confirming my prescription in the right way-- doesn't seem legitimate at all.
By Callie
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8,157 reviews
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Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 2,340 reviews with 1 star · Clear filters
I got a call from my eye doctor that they were not confirming my prescription in the right way-- doesn't seem legitimate at all.
By Callie
Customer service was extremely difficult. I tried to cancel after my first month supply due to the contacts not fitting properly. They did not cancel and I continued to receive contacts and be charged for them. Then they would not accept returns even for the most recent month. Not acceptable!!
By Lynn
Bad not good .
By BD
Repeatedly sent the wrong contacts after Dr told them prescription was wrong . Ugh . Went back to 1-800-contacts
By Dawn
The worst quality contacts I've ever had. Every second contact is either ripped, rippled, or has weird stains on it. They do not breath, get super dry super fast, and feel like sand in your eyer.
By Anastasia
Prescription was never verified to make sure it was correct and they didn't care when I told them it was expired. The customer service is horrible. Eye Dr says they are outdated materials/type contacts and he doesn't want any of his patients wearing them because there are much safer contacts out now
By S.
It’s pretty much impossible to cancel your subscription once you start. And they are horrible contacts. My ophthalmologist took one look and said they were extremely old technology and not healthy for my eyes. Plus, first hand, they either hurt the second I put them in or within eight hours of wearing them. The price is okay, but there are coupons on better products that make it not worth it.
By Tree
Contacts are horrible and hurt my eyes
By Emily M.