Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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8,157 reviews
Hubble ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 775 reviews with 4 stars · Clear filters
Delivery was swift and I love the soft feel of the contacts.
By Susan
Response from Hubble Contacts· Dec 23, 2020
Hi Susan, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time and you felt so comfortable with our lenses. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
J'ai testé l'offre à 1€ et j'ai adopté définitivement à la suite de l'essai ! Lentilles qui me correspondent. L'envoi automatique est vraiment très pratique. Seul bémol, le 1er envoi est suivi et ensuite, on peut juste voir les envois en cours ou prochains mais plus de suivi de colis. Testé et approuvé !
By Krystell
Response from Hubble Contacts· Dec 13, 2020
Bonjour Krystell, merci pour votre avis :) Cela nous est très précieux. Nous sommes ravis d'apprendre que nos lentilles vous plaisent !
They fit nice. They are affordable. Convenient with the delivery to your home. I have been using them for 2 years. They feel like they slide around a bit by the end of the day. Or feel a bit gritty.
By Jennifer
Response from Hubble Contacts· Jan 3, 2021
Hi Jennifer, Thank you for taking the time to leave this review and for being a long-term customer. I'm so happy to hear that you're having a great experience with the subscription service and our lenses pricing. Although sorry that our lenses feel rough by the end of the day. If you have any further questions or concerns, please let me know at [email protected]. I’m here to help! Best, Roxanne
Great service. Thank uou
By Carole
Response from Hubble Contacts· Jan 3, 2021
Hi Carole, Thank you for taking the time to leave this review. I'm so happy to hear that you're having a great experience with our service. Don’t hesitate to reach out to me or my colleagues [email protected] at if you have any questions. Thanks for being a part of the Hubble family. Cheers, Roxanne
I find Hubble to be convenient and they automatically charge my HSA card so I don't even have to think about it every month. The only down side would be that at least once a week I have to throw out a contact because it is thicker than normal and very uncomfortable in my eye.
By Aimee C.
Response from Hubble Contacts· Nov 25, 2020
Hi Aimee, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you and it's important that you are 100% comfortable all the time. We would like to make sure you are in touch with our Quality team so I will reach out to you shortly via email. Looking forward to hearing back from you. Best, Samantha
Reliable service at a great price. Had a minor billing issue I wasn’t pleased with how it was handled, but that was one minor issue over several years of service. Would highly recommend!
By Rodney
Response from Hubble Contacts· Nov 14, 2020
Hi Rodney, Thank you for taking the time to leave this review. We want you to feel comfortable sharing good or bad news with us. I’m happy to hear that our subscription service and pricing is working out for you, although so sorry that your experience with our support team fell short of expectations. If there’s anything else that I can help you with at the moment, please feel welcome to reach out at [email protected] and I would be more than happy to help. Best, Samantha
Ich kann den Ärger über die Kündigung nicht verstehen. Habe grade angerufen und da ging sofort jmd ran und habe 1 min später eine Bescheinigung per email bekommen. Das war guter Service. Die Kontaktlinsen sind sehr gut aber sehr dünn. Habe gekündigt weil ich wieder Monats Linsen trage habe aber noch 2 Monats Packungen für zwischendurch aufgehoben:)
By Anna S.
Response from Hubble Contacts· Nov 23, 2020
Herzlichen Dank für dein Feedback Anna! Wir freuen uns sehr das Du dir die Zeit genommen hast unseren Service so positiv zu bewerten. Wir bedauern deine Kündigung und freuen uns falls Du in Zukunft wieder bei uns bestellen möchtest!
The contacts I get were fantastic. Exactly what I need and worked great. Only real issue is they are a subscription service which means they find ways to "prolong your subscription if you don't want it anymore" I dont use contacts enough so even the 54 days between orders wasn't enough. I have a stockpile of contacts for over a years worth now. First world problems I know. If you use them daily or bi monthly this would be perfect for you Plus they are an online business but they force you to call them to cancel your order, instead of being able to cancel from your online account through an online store. Its a sales pitch, I get it, but irked me enough to drop a star.
By Michael B.
Response from Hubble Contacts· Nov 14, 2020
Hi Michael, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses, although sorry that you are unhappy with our cancellation policy. It is our intention to make policy that make your life easier, not harder! Your business means a lot to us, so I will reach out to you shortly via email to provide more information about your subscription. Thank you! Best, Samantha
