Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
28 reviews
Home & Garden e-CommerceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
the ultimate houseplant shopping experience.
Home & Garden e-Commerce (houseplantexperience.com) has 28 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 19 reviews with 5 stars · Clear filters
Plants arrived in perfect condition, healthy and beautiful
By patrice
Response from Home & Garden e-Commerce· Jun 30, 2022
It is great to hear that you are satisfied with our shop and its products. Please come back soon and .... spread the word!
Absolutely beautiful plant and packaged so safely!!! Thank you so much!! We love it!!
By J.Anderson
Response from Home & Garden e-Commerce· Jun 30, 2022
Your review just made our day ! Thank you so much ! :)
Service was good. Buying was an easy experience. Shipping took a full week, but I’m on the opposite side of the country so I totally understand that, not to mention that i got a shipping notification within 36 hours.
By Joan
Response from Home & Garden e-Commerce· Jun 30, 2022
Thank you for your review and your patience. Enjoy your plant and please come back soon.
Beautiful plant! My loved it for Mother’s Day!
By Jenn T.
Response from Home & Garden e-Commerce· Jun 30, 2022
happy to hear, thank you
Both of my plans arrived in excellent condition. They are healthy and as described. I purchased the heat pack because our temperatures have been really low in the northeast, and it kept them in great shape. Very happy with the quality, and the ordering process.
By Dimitra K.
Response from Home & Garden e-Commerce· Feb 21, 2022
Thank you for your review. We are happy that you are happy. Please spread the word! Best regards, The Houseplant Experience Team
I ordered 3 plants, 2 of which were Calatheas, which are notoriously finicky. All 3 plants were super healthy and beautiful. I live in New Mexico so I've had trouble with plants not adjusting well to the dry climate but all 3 have done great so far!
By Brandi L.
Response from Home & Garden e-Commerce· Feb 21, 2022
Happy to hear this, enjoy your plants!
Beautiful plants! The heat pack that I ordered, was not in the box so when it was 22 degrees when it arrived I was worried. So far the plants look good, I’ll continue to keep an eye on the alocasia during this next week. Shipped quickly!
By Emily L.
Received my first order from houseplantexperience.com but suffered a couple of losses because the shipment got caught in a surprise arctic blast that hit my area. Informed company of the problem and they immediately sent out replacements with no hassle. Outstanding communication that allowed me to track shipment along the way to the moment it arrived on my doorstep. Phenomenal packing -- every plant arrived without losing a speck of soil, ready to take center stage in my home. Plants are robust, healthy, well rooted, and free of pests. I hope I can keep them looking as wonderful! Their website lists several plants I haven't been able to find elsewhere -- some I've never heard of before -- so I know I'll be placing more orders. Overall, a wonderful experience, superior plants, and a great vendor -- a dangerous discovery for my budget!
By Diane W.
Response from Home & Garden e-Commerce· Feb 21, 2022
Wow, thank you for your positive review Diane. (especially coming from "smokingpencils") We're glad we could be of service to you. Please spread the word.
