Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
25 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
houndsy.com is listed under Pet Stores.
houndsy.com (houndsy.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 19 reviews with 5 stars · Clear filters
The Houndsy is stylish, functional, and makes ultimate convenience for storing dog food/replenishing dog food. We love it!!! It’s great quality / build too!
By Joe P.
Response from houndsy.com· Sep 30, 2026
Hi Joe, We're so glad Houndsy has made storing and refilling your dog's food easy, and that the quality lives up to the style. We love that you love it!
I recently bought 2 standup kibble dispensers, 2 mats and received 2 water dishes free of charge. I originally ordered 2 cup bowls and realized that, that was too much food for a single serving for my dogs. So I ordered 2x 1 cup bowls. Fast forward a few days later I got an email stating that if you ever need a different sized bowl they would ship them free of charge. Since I hadn’t yet received my newest order, I sent an email asking about a refund or discount on my last order. No questions asked, no back and forth, within 24hrs I was refunded my entire amount for the additional bowls plus shipping costs. This folks is customer service. I highly recommend this product to anyone looking for a nice dog food dispenser vs regulars dog dishes. They hold the food and dispenser the proper amount of food each and every serving. 10/10 product, customer service, and company. ~Chris
By Christopher S.
Response from houndsy.com· Sep 22, 2026
Hi Chris, Thank you so much for this — and for giving our team the chance to make the bowl sizing right for you. We're proud of our customer service team and the effort they put in to go above and beyond to help our customers! Really glad the dispensers are working well for you, and we appreciate you taking the time to share this with other pet owners.
Love their pet feeder, the quality is outstanding and it functions flawlessly. I contacted the company to ask I I could buy a large bowl to fit, and they sent me one no charge. Because of the excellent service, I bought a second feeder!
By David M.
