Great app
Great app! Only one thing is missing : Booking.com messaging...
By Jérémy D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
631 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 501 reviews with 5 stars · Clear filters
Great app! Only one thing is missing : Booking.com messaging...
By Jérémy D.
This is an awesome service they provide
By Pete E.
Great for saving time and worries about rentals.
By Kelly + Gordon B.
Great. Simple, easy, saves me lots of time.
By Blake C.
Saves me so much time!
By Jessica L.
So simple to set up and easy to use. With multiple properties we couldn't manage our guest messaging without Smartbnb. It's been a huge part of our success.
By BNB TOP H.
Smartbnb has helped tremendously! I like their responsive customer service. I think it’s vital for running a business remotely, having a company you can trust means everything. Thank you for automating my business flow, Smartbnb! Best regards, Michael
By Michael P.
My experience with Smartbnb has been great. It's a huge time-safer and I'm often shocking my guests with my responsiveness. I haven't even used all of its capabilities yet. I highly recommend it.
By Frank J.