HopinReviews of hopin.com

I enjoyed having our event on Hopin. I would recommend it and use it again without hesitation. Nothing is perfect, but the way it is built, it quite intuitive. Not overly complicated and the costumer service is quick to respond.

I found Hopin useful but a little complicated to manage. Given the circumstances, it is a good method of making sales but, of course, no substitute for personal, one to one, interaction. I would, however, recommend Hopin for people struggling to make sales in these difficult times.

Would like more tools for data collection of participants. Streamyard integration directly in Hopin would be great to not need to switch between platforms. Overall, nice UX and pretty intuitive.

In general my experience was really positive by using Hopin. The only thing is not so perfect was that not knowing some info of my audiances. This is a general disadvantages of conference comunication platform. Hope Hopin would be the first one to effectively improve this part. Thank you very much indeed!

The platform was great for our speaker/product showcase format, but there were some significant tech glitches that caused the live speaker feed to go down a couple of times. While the chat and showroom features worked well during those glitches, it caused a big disruption in our schedule. Overall, the platform won high remarks from our users and we found the admin/backend great. It was easy to use and reporting was a breeze.

Hopin has a lot of potential. It gives more of an interactive conference feel than Zoom, and also feels more modern and easier to navigate than other virtual conference software. There are a decent amount of bugs to work out still, but Hopin is growing and changing at an incredible pace, so I’m sure they will work them out very soon.

Good platform to connect with people. Still scope for improvement

Hopin provides great tools, akin to a "virtual conference center building", for conducting an online conference. With further improvements to the software capabilities, it has the potential for also being useful for a broader range of uses beyond just a typical "conference". The biggest issues I encountered were: (1) the registration process is cumbersome for non-technical folks, particularly in not recognizing that an email address was used and automatically presenting an option to "Sign In". Instead the process gives an error, which frustrates the users. While the "Sign In" link is shown, once the email is entered it would be simpler for the user if there was a message related to "Email address already used; Do you want to sign in? If you forgot your password, click here" ... anything that make the process & options clearer. Of nearly 90 registrations at a recent event, roughly 1/4 of them commented on the difficulty of the initial process of getting a Hopin account as part of getting a ticket to the event. (2) There is currently no simple mechanism for breaking up a large number of attendees into small groups for breakout sessions/discussions. That presents a big obstacle for using this facility for online training events and similar "personal development" type of virtual gatherings. While many conferences are set up with each individual session having distinct topics for the attendees to choose from, there are other kinds of 'conferences' (e.g. training events) where there is an introduction to the whole large group, then everyone is to go to a one of many small group breakouts -- all with an identical task or topic to discuss. It would be far simpler if such sessions could be 'auto-filled' with the proper number of people in a way that they are shown only one choice of a session to participate in. (3) There is no easy means for multiple organizations to cooperatively _organize_ an event; this limits the ability for smaller organizations (e.g. local non-profits) to easily pool their resources to plan for a joint online event. (Yes, many sponsors can be shown, but the financial burden of multiple organizers falls on one organization.) With some technical improvements to expand the breadth of potential uses of this software platform, and some better flexibility in marketing plans, this platform has great potential for use by small non-profit organizations as well as expanding its use by large-budget organizations. (Updated for clarifications about points 2 & 3.)