Great carpets, great price, and outstanding customer service!n
The carpet and backing were high quality, well packed and ver well priced. What’s not too like. Will for sure buy again from Hook & Loom!
By john jack D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
76 reviews
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hookandloom.com is listed under Decoration & Interior.
hookandloom.com (hookandloom.com) has 76 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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The carpet and backing were high quality, well packed and ver well priced. What’s not too like. Will for sure buy again from Hook & Loom!
By john jack D.
Wonderful carpet. Looks great! I do need to wash it to shrink it down closer to 8x10. Delivery was quick!
By Shelly T.
Excellent quality, no toxic smells, fast shipping! Love these rugs and continue to come back for more.
By Ro
Our rug is beautiful! I highly recommend trying out their swatches beforehand since the textures and colors of their rugs are quite different.
By Luke
Great rugs.
By Tres P.
Great, high quality products at a very reasonable price. Delivery was prompt, service was very good. This is the second set of Hook and Loom products we have used. We recommend your company and products to our family and friends.
By Glenn N.
My washable rug for under my kitchen sink is perfect. Beautiful colors and seems well made. Reasonable price and free shipping clinched the deal. Thank you hookand loom.
By Steve M.
Great Quality Rug! Easy delivery! No issues so far!!Will definitely buy products again from them.
By Cherry B.