Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1 review
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Designed in New York City, Hook & Albert focuses on producing high-quality and practical travel bags, luggage, small leather goods, and accessories.
HOOK & ALBERT (hookandalbert.com) has 1 customer review on The Fair Hearing, with an average rating of 1.0 out of 5.
1 approved review, newest moderated first
I bought a Men's Nylon Garment bag, which broke the first time I used it. I reached out to Hook & Albert to replace it, as per the warranty listed on the website. To date, they still have not replaced or refunded my purchase. They don't even respond to emails. It's insulting, and probably illegal.
By Rae
