Great product, great service.
Excellent customer service and easy to use interface with multiple ways to streamline small business processes.
By B. L.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
741 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Excellent customer service and easy to use interface with multiple ways to streamline small business processes.
By B. L.
Love it! So helpful for client management
By BrookeAssists
HB helps me keep all our wedding events in order, all our communication documented, and contracts electronically signed. The Miller Gardens would not be able to electronically manage as many clients, inquiries and service requests without HONEYBOOK.
By The Miller G.
Honeybook is super easy to use, great (and fast) customer service for me as the user. I love that everything is super organized and customizable to my type of business.
By Chloe H.
Easy to use and very thorough.
By Anissa Cristal N.
I'm not easy to please technologically, but wow, do they make me happy. Really! I feel nothing but gratitude using their web app. Stunning UI & UX, probably the best in their industry. Phenomenal logic on their layout and functionality. Overall I'm just super duper pleased. Yes, they have a long easy to go and many improvements to make, but that doesn't take away from bottom-line beauty of today. And today, they save me so much time with their templates and automation. Honeybook makes me enjoy managing clients and projects. Really next level. Okay, I'll stop now. Lol. For real though, I'm that happy!
By Nate M.
hneybook is the best for me anytime any day
By Frank B.
Honeybook is amazing! It works beautifully 'out of the gate', but my favorite thing about this client management software is how quickly suggestions and requests for change are responded to and how seamlessly new features are incorporated into the software. Although, I am still waiting for a more efficient way to organize client contacts vs vendor contacts (Hint) Thank you so much! Honeybook really is a class above the rest.
By Kelli N.
Response from HoneyBook· Jan 2, 2020
Hi Kelli, Stephanie from the HoneyBook product team here. We're so glad you're enjoying the platform and finding it valuable for your business. As always, thanks for your feedback about our contact and vendor management — I'll surface that topic with the product team.