Do not use this company they do not…
Do not use this company they do not communicate and will take your money hold it and refund everyone leaving you without products and customer get all services for free
By Derrick D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
741 reviews
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HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 74 reviews with 1 star · Clear filters
Do not use this company they do not communicate and will take your money hold it and refund everyone leaving you without products and customer get all services for free
By Derrick D.
Overstyled mess, nothing makes sense. And everything takes too long to do. Can’t wait to get rid of it
By Company
Is too damn Expensive
By Roberto
Honey Book said my payment would be processed one day and then switched the day the day before.
By Deja
The price increases are really significant and I’m considering switching over in the next year. It’s so disappointing
By Rachel
Was never told there would be a processing fee for payments from my clients. This is outrageously annoying as I am already paying Honeybook $40 a month to use their services, and on top of this monthly fee they now have payment processing fees. Will NOT be using Honeybook anymore after I am finished with this client and will be switching to another form of payment as I do not want to continue to be stolen from.
By Kaitlyn
Honeybook should send emails before they automatically renew. It’s very “gotcha” feeling and overpriced.
By Sherri
Emails bounce all the time, workflow is terrible. I hate it.
By Amy