Honey Baked Ham Co.Reviews of honeybaked.com

Terrible! I ordered 8 sandwiches for Saturday delivery via Door Dash. Order cancelled 30 minutes AFTER due for delivery. Will never order from HoneyBakedHam again!

Over Christmas I had an absolutely horrible experience with My Local Store. It was so bad that store has lost my business. I buy a Christmas ham there each year and have for over a decade. I went in this year. I asked for my charge to be split on 2 cards, as my bank card only had $20 left on it, and I wanted to put the rest on my $50 visa gift card, which itself didn't have enough to cover the charge. I asked in advance the cashier assured me it was fine. She then proceeded to ring up $65 on my bank card causing an instant overdraft. I asked for the manager, who was rude and immediately accusatory. Ignored the issue, refused to address it, except for saying loudly in front of the whole store repeatedly, "What do you want me to do about it, pay for it?!" This situation was mortifying and honestly unexpected. I received no apology for the cashiers error. No offer to discount the product to make up for the error, no attempt to find any solution at all. I found the Lady Manager I was dealing with cold, unreasonable, and she honestly expected me to just leave the store and deal with it. I was intentionally made to look like I caused the problem, and was treated in the most horrible fashion as a customer. After endless years of being a faithful customer. I was dismayed that this is how a customer would be treated, especially during the holiday seasons. The absolute lack of professionalism that was displayed that day still bothers me. The experience left a negative feeling and impression, that I still get every time I drive by the store. I was so turned off by her actions, my yearly tradition of buying from there is over.

This is the pathetic ham that $50 buys you at the Rocky River Ohio HoneyBaked Ham corporation. Notice the pathetic coating on the top This is what you get for 50 bucks. What an embarrassment to serve my family on Christmas Day.

DON'T DO IT!!! I went into the store today and asked for sliced turkey breast, which was outrageously priced at $46.77 for 3.12 lbs. When I got home (an hour away from the store), I discovered the idiot sold me sliced SMOKED turkey, which I DID NOT ASK FOR and get nauseated even smelling. When I called the store, I was told that I would have to bring it back to the store before the close of business TODAY (it's now 4pm and, like I said, I'm an hour away) in order to exchange it. Otherwise, I'm just screwed out of $50, $20 in gas and two hours of my time -- FOR NOTHING. A friend who's here and tasted it says it's very dry and tastes like honey ham. Just what you want your turkey to taste like, right!? My cats won't even eat it. If I could've, I'd have given them zero stars. I DON'T RECOMMEND THEM!!

Their food made me sick!!! I got c. diff. I purchased over $200 of food for Christmas and Super Bowl. I was sick with diarrhea for 2 weeks after Christmas and again after the Super Bowl. We had the brisket for Super Bowl. It smelled funny. I thought it was the BBQ sauce. We could not eat it. It was spoiled. No wonder it was half price. I’m glad I saved some for testing. I also saved the wrapping. Should I send it to the FDA? I called their customer service number and was treated extremely rudely. After about an hour on the phone, I was told to call another number. That number was not in service. When I called back, I was asked the same questions again, another hour or so on the phone & told to call one of two numbers. One was disconnected I called the second number I was told they had me in the system, and someone would call me back. That was 3 weeks ago and no call. I was on these calls for over 3 hours. I was sick with diarrhea for over 2 ½ weeks. I was on the phone for over 3 hours. No calls, nothing. After 2 ½ weeks of diarrhea I was able to see a doctor and after testing it was determined that I had C. Diff, a very highly contagious intestinal disease. With meds I was able to recover but not after it contributed to a heart condition. Once I eliminated the c. diff my heart condition with the help of surgery was was eliminated. No help to HBH. When confronted Honey Baked Ham turned the matter over to their insurance company, Hartford. I had Hartford through . . .. for my home and auto when I moved into my new house. I was told the rates were good and the claims were fast and just. That was not the case. In shopping the rates I was pleasantly surprised that other places were considerably less expensive for the same coverage. My experience with Honey Baked Ham proved that the claims department was also a rip-off. After almost a year and turned over to now the 4th adjuster they denied the claim. It took them over a month to get my medical records and then I WENT INTO THE RESPECTIVE MEDICAL OFFICES AND HAD THEM FORWARD TO HARTFORD. I AM CONSIDERING SUING THEM. A CLASS ACTION MAYBE?

The company I work for gave us vouchers for a free turkey or ham. Upon arrival I was informed that they were out of ham so we could only get turkey. That was not what I wanted but no huge deal. The problem was the demeanor of the lady I dealt with, she seemed angry that I was there like I was standing in line for a handout. Another one of those situations where people who don't like dealing with the public should not have a job which requires dealing with the public.