HomrestReviews of homrest.com

Poor quality high prices if you need to return item because you not satisfied you'd have to pay for the return fee. I stuck with a chair because the would not supply me with a return label and I also believe is a scam because they gve you a bogus number to call.....terrible do not buy from the company.

I tried to buy a chair and none of my payment methods are accepted, now after seeing all the reviews I wonder if this is a blessing in disguise. My card has available funds and no blocks but oddly the payments wouldn't go through.

They want you to pay a “tip” to their workers when you buy a chair. What a load of ridiculous. Don’t trust this place.

Unhappy! Unfortunately there is no “0” stars because that is what I would rate my experience! The old saying “you get what you paid for” is definitely true with this recliner. The chemical odor in this chair was so bad we had to box it back up immediately. As far as comfort goes, this recliner is definitely not constructed for human back comfort! The return shipping is as much as the chair, so by the time you pay for return shipping and 15% restock fee, you are in the red! Give it a lot of thought before purchasing this recliner from this company!

Has anyone been able to return the item you brought & got your money back? They are offering me that & before I spend more money returning the item I want to be sure I will get my mopney back.

This place owns their own review sites, refuses to post anything but positive reviews and declines all return requests. Their sleeper sofa pull-out has actual buttons that grind into your ribs if you ever attempt to lay on it, sleep is not an option. It was more of a torture sofa than anything I could ever call comfortable. Good luck doing returns, don’t pay with anything but a credit card to allow your card company to work for you and expose this company for what it really is.

If I could do 0 stars, that would be my rating. Company is refusing to process a return for their 3 in 1 reclining chair/sofa which has everything you could ever want if you like to sleep on a slab of granite. The floor with a single blanket would be more comfortable.

The top of the cart warped on both ends really, really bad. One end is up almost 1/2" and the other end is about 1/4" raised, boths end are worse in the front. It warped so bad, the pieces that hold the top to the base actually broke into pieces, yes pieces. Emailed back and forth with several times. They wanted pictures we sent pictures. They wanted us to circle the broken parts and the top in the instruction guide. Did that too. They company then offered to send us a new cart for (another) $150.00. That would have us pay $470.00 for a usable cart, when it only costs $319.99. I emailed them back and told them I would only settle for a full refund. Have not heard from them since. Emailed again about a full refund. Still nothing back get from them, they are completely ignoring us. I would not purchase ANYTHING from them. I'm going to put this review on every review website I know of. I've contacted the BBB. My next is to notify my bank and dispute the charge since Homrest is just ignoring us even after we did everything they asked us to do. I have all the emails and at least a dozen pics that I'll send to my bank. I will request they reverse the charges and I'll get my money back. Most people never think to do this, but in cases like this, most banks will refund the money. Keep in mind, you are the banks customer, the merchant, in this case Homrest.