The system works well most of the time
The system works well most of the time, but if there is an issue or they don't know the answer to your question, they will not respond to repeated attempts at communication.
By J K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
193 reviews
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Your Life is Busy Enough. Go Ahead, Simplify! HomeWork Solutions specializes in providing household employers and their tax preparers real solutions for nanny tax compliance. We are nationally recognized experts in the field of household employment taxes, regularly consulted by media such as the New York Times and Wall Street Journal.BEGIN ENROLLMENTFREE CONSULTATIONServices & Pricing
HomeWork Solutions (homeworksolutions.com) has 193 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 13 reviews with 3 stars · Clear filters
The system works well most of the time, but if there is an issue or they don't know the answer to your question, they will not respond to repeated attempts at communication.
By J K.
The fact that we have to print, sign and scan the payroll worksheet every other week is often not feasible due to the fact that at the world bank we travel a lot. I asked already why homework solution can’t invest in a platform that would allow employer and employees to sig safely even if they are in different location. We do it for tax filing for example. I hope this helps
By Federica
- Emailed SSN not encrypted - No iPhone App - Using timesheets, would only like to enter total hours per day. And timesheets should be on iPhone app. Also nannies should enter their time and employers just approve the timesheets
By Xxx
The business is good. I’ve used them for 17 years. In those years, there have been limited issues. Nothing terminal, but nothing stellar, either. I’d like to think some - any! - recognition of our loyalty through the years might have merited a thank you or acknowledgement of our loyalty. In today’s digital world, it is so easy to deliver customer service and personalized experiences. Or, you can just keep taking the money and your customers for granted. I haven’t thought about it until now, it since they asked for this feedback and I think about my experience, it really ticks me off.
By Jeffery
Clocking in and out is touch and go. Sometimes it works, sometimes it gives us a hard time.
By Customer