HomewardReviews of homeward.com

Overall we were satisfied with how everything went. Yes, there were a few hiccups, and fee's for their services, but with a little work and some patience, everything worked out in the end. We used homeward for both the buying / selling process, and also for the loan. The rate seemed like it might have been a little high, and the process want easy, but it wasn't too difficult either. The people were friendly, and other than so many different people being involved, it process went well.

Every Homeward employee I had contact with was positive and professional. Having said that, It was challenging to identify the right person to talk with. I think it would be helpful to provide a list of employees working on the account, their role, and contact information.

Great company! Wouldn’t have been able to downsize and use our new freedom to help others without first getting help ourselves! Homeward is a outstanding company that is motivated, accountable, and eager to make deals happen for their clients. I truly appreciate Naomi and John G. They were our rock and knowledge base throughout this ordeal of moving! They helped keep our stress levels down with timely communication to keep us on track for closing. Great teamwork throughout and accountability! Thanks

I had a great experience with Homeward and Homeward Title, when buying a new house as a cash buyer and being able to move before the old house was sold. I feel their services were reasonably priced for what they provided; they communicated well throughout the process. I did not however choose Homeward finance and lost a .5% fee reduction since they did not seem to communicate much at first and then were trying to lock my rate and the numbers weren't close, still had a 13K funding fee & other amounts that didn't seem right on the prelim CD while trying to lock my rate. This would be a 5-star rating If the Finance company would have done a better job, but I went with a different finance company.

Great service that allows buyers to become competitive by going in as a cash buyer. I worked with many different people both due to staffing changes and just the business structure. It was hard to know who to reach out to for inquiries and updates until I finally had a customer experience manager that stuck around. Overall extremely grateful for this service but also wish they were better at communicating.

What Homeward is able to offer is truly unique. At this time, to stay competitive in the market, having a cash offer is what truly can make or break you. I can confidently say that I don’t think I would have been able to purchase my home without it in the Austin market. There are a few things with the process, however, that can prove rather challenging. The biggest thing being rent. Make sure you are fully aware of what their rent program entails and how to keep your team accountable throughout the contract execution process so you will not be taken advantage of. Additionally, their communication and service can lack from time to time. Their team could benefit from an “advisor” mindset and not a “service” mindset.

Homeward is a very easy and convenient way to buy and sell. The cash offer feature usually trumps other offers. I was not happy that i was charged rent from the time Homeward closed on the home i purchased. i believe it should have been from when i moved in and until closing.

Homeward was great and helped me be able to get the home I wanted. Communication was rocky in the beginning, but improved over time. I think the reason for the communication issues was due to dealing with several departments, instead of one handling everything. Overall, I had a great experience and I would recommend Homeward to get the house you want. I won my contract out of fourteen others and I couldn’t have done it without them! The rent and convenience fee is a little steep, but I still feel like it was worth it!