HomewardReviews of homeward.com

BUYER BEWARE!!!!! We thought homework was going to be a great option. After using my home as collateral, selling it, and then trying to finance the home that we bought with them, we learned my husband's job is going to be obsolete and they were transferring him out of state. I was balance between three different people who didn't seem to know what was going on, and just skip very minimal invoices. Nothing in detail. I have yet to speak to a person over the phone. It's all by email. if you want to get hit with hidden fees at the end and terrible communication by all means, go with them, but I would steer clear.

I am selling to Homeward, for them to sell to a final buyer, and the whole process has troublesome. Way to much hackling about price, change to final closing date a few days before schedule. Still wondering if the sale with finalize. I cannot recommend sellers to sell to Homeward.

Homeward as a program is fine. There's definitely a lot of uncertainties and that's a risk you take with a buy before you sell program. The problem is, there's too many people to deal with, and none of them are particularly helpful. I was contacted out of the blue and told by them that I can't qualify for a mortgage (despite being approved by other lenders) and it turned out they weren't using accurate income figures or debt calculations. When I asked why, the person told me they didn't know, they were just working the weekend and helping out. Thanks. The loan assistant, Kym, got in touch, changed some figures, but still couldn't give me any detailed info. She promised she would get back to me with a detailed breakdown. Two days later, I got approved for a mortgage with them, but never heard back. Most recently, they decided to lower my home value and when I asked why, I was presented with non-answers, fabricated statements, and a general lack of understanding of their own product. It wasn't until the relationship had already been damaged that I received the answers I was looking for (and the valuation I expected), but this was from someone who I was told couldn't actually contact me. Another misleading statement. If you get the right advisor/loan officer (I'd stay away from Lauren, Seth and Kym), maybe you'll have a good experience, but mine was challenging. I gave them every opportunity to earn and keep my business, despite their rates and loan terms being extremely non-competitive, and they didn't take it until it was too late.

Fees not fully disclosed until less than 1 hour before closing. Because you have already moved in when you close- because of the program, you have no choice but signing. The actual fees were 80% higher than initial disclosure. Initial fees not disclosed upfront- so although very nice people- opaque process.

Beware sellers. Basic bait and switch. Few red flags to start off with. 30 day close even though it's a cash transaction. Insist on using their title company (gives them all of the control). A>B>C closing (basically straw buyers). Appraisal required on a cash transaction. Lastly, waiting until last day of option period to ask for repairs and extend option period. All of my original concerns were confirmed...