HomeSmartReviews of homesmart.com

Beware of Minerva’s Real Estate, working under Homestart, and ReMax as an Associate Broker. Her license number is 1310972. Minerva Grinage aka Maira M. Grainge aka Grinage Maria and her son James Grinage just ripped our small business off for $7200.00. We did their entire back yard in the Crawford neighborhood in Parker, as well as another property in Commerce City over 9 months ago, and they are refusing to pay. She also refused to pay another contractor who installed her fence at the Commerce City property. The quality of the work performed, both ours as well as the other contractors, is high quality work she just doesn’t want to pay. This is an ethics issue (I plan to file a formal ethics complaint with D.O.R.A.) as she purchases homes, has contractors come in and complete the yards, she then rents them out, and stiffs the contractors. She’s making a lot of money of the backs of the little guy. So frustrating I could cry! We’re a small business and going to court takes so much time and effort. I just want all to be aware - hopefully I can save someone out there the trouble. These are not good people.

Realtor and Investor Hillary Sreynou Chhlang with Home Smart is horrible to invest with and will take your money. Do your research beforehand. Be aware of working or investing with her.

Todd Beal = unprofessional

I spoke first with the talent acquisition manager, Brooke, then interviewed with one of the owners, Justin, then had another interview with the other company owner, Joe, and then spent hours learning the opening of their script for the sales representative position and had a final interview with Joe to present the opening of the memorized script. I was told I’d get a call back the following Monday to let me know if I got the position or not. Despite sending a quick text message to Joe asking if they had made a decision, I was ghosted. I spent my time on 3 phone interviews and 1 zoom interview as well as hours learning their script, but Joe could not spend 15-30 seconds to respond to my text message and instead ghosted me. Do not waste your time with these people. I hope they treat their employees and customers better than the people who apply to work there.

I try to get coverage on my appliances today and was told to call home smart. After calling homesmart I was informed that my account was internally canceled as of October 16th 2023 and that I have a bill of $608. I have never received a bill from home smart regarding this matter. I was really confused because I get my mail from USPS by email showing all mail received daily that will be sent out to me, so I would have been notified by USPS. I also have a filing for all my mail, im very organized and I've never had one piece of paper regarding this $608 come in. When I asked the representative he said he can't state if they were actually sent out but they were developed. The rep stated I owe $60.85 per month for premium repair of 8 appliances, replacement assistant and plumbing. None of this I was aware of. They stated last year excel separated my account from home smart separately and they should have billed me separately. When in fact I canceled my insurance i believe more then a year ago, Which seems they continued to bill me without noticing me. I never added these 4 services my bill ever so I'm not sure where they pulled this from. It used to be around 30 bucks monthly when i did have it. so I'm not sure how or when they add these services. This is also not on my credit report so I had no clue of being aware I was being built by a company. They never contacting me by phone nor am I getting any piece of mail stating I still had service with up charges against my will with this company. This seems illegal. I verified my address and name because I'm in disbelief this was for me and must be a mistake but how can a company bill you and not tell you, call or send out mail. Very frustrated because I wanted to do business but these practices seen illegal and outright wrong! They are now saying they emailed me and I added plumbing but provided absolutely no proof.

Never removed listing photos. When you are a single woman living alone, this is important!! Took a lot of complaints to get them to remove the lockbox, which was attached to the gas line.

Cannot believe how these people are still in business. It all started when I made a phone call to Mr. Alabre, in the beginning everything was very nice and pleasant to deal with, once we found a property that me and my husband liked, we scheduled a walk through. This is when things start getting weird, Mr Alabre texted me to come alone as only one person can do a walk through because of Covid, weird, but okay. Then he proceeded to advise me that I should come alone and not bring my husband, again weird, after I refused to meet with him alone for the walkthrough he then went AWOL. Very strange but wanted to share. Please stay away. Not good.

This company is fraud! Tom O'Donnell approached me about a friend of his wanting to use her 401K and his escrow friend would hold the 2nd. When the contract was not being honored Tom O'Donnell stated that he had nothing to do with it. See attached picture it being drawn up with his name. Tony Faulkner, his broker said that Tom was not paid out of escrow. When I showed him Tom was he was shocked at first, later believed a false story. Fraud all over it.