I paid for a live webinar
I paid for a live webinar, I was never given access to watch the session. I ended up totally missing my session which cost me hours I needed for my license renewal, plus I missed out on work that day specifically for this course!! I have asked 2x for a refund. I asked again this past week and still have not heard back. I really would like a refund because I kind of feel scammed. This was my first time using this company for coursework. I would not trust them again after this. $80 for nothing
By Customer
Response from HomeCEU· Jan 6, 2025
Good morning. Thank you for your review and identification in accessing your account. Unfortunately you did not leave contact information so I am not able to review your account and attempt to help this morning. The experience you describe is certainly not what we desire for our cutomers. We strive to deliver a 5 Star experience for each customer. I apoligize that we have not done so with your experience. I do make this promise, we will definitely refund your money and/or ensure you receive access to the original webinar or any future webinar of your choice. Please give us a call back and let the team know that I sent you. My name is Shane Everett and I am the HomeCEU General Manager. You can reach our customer service team at 800-554-2387.