Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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807 reviews
HomacusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2021, we create personalized print-on-demand products designed to help customers express their style, attitude, and unspoken words.Our main products are 2D printed items with realistic 3D-style visual effects — not physical 3D products, but dimensional-looking printed designs.A brand of ARROW GROUP LLC. Registered in Delaware, United States File No. 5341731.
Homacus (homacus.com) has 807 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 53 reviews with 2 stars · Clear filters
The ornament came and it was really cute, however they messed up the hair color and so it didn’t look like who I wanted it to look like. I tried to reach out to customer service and no one ever got back to me. Would not order again.
By Karissa S.
Ordered November 28th, took till December 19th , fun sweatshirt low quality. Overpriced!
By Jack C.
I ordered 2 ornaments with separate custom names for 2 brothers for Christmas and only received one. I emailed twice for help and got nothing in return. My initial order was in plenty of time for Xmas.
By Tony C.
Great idea, but they need quality control. I wish I could give it a better review because everything up until receiving it was fine. It just came out looking sloppy. The edges are rough and cloudy, there was a chip in the plastic on the top front and a smear that looks like glue on the lower front at the feet.
By Gary M.
The colors in the internet charts are off. I picked what looked like a royal blue background and it is a pale purple. Makes me look like a vikings fan instead of cowboys 😅
By Kris K.
Response from Homacus· Nov 3, 2024
Thank you for contacting us. On behalf of our company, I am deeply sorry for your bad experience with our services. You have been waiting for a long time to receive the unexpected item. Could you send us some pics about the label of the package and the product? Please kindly send us the pictures at your earliest convenience to our mail: [email protected] . We will work diligently to assist you in resolving this issue. Also, please refer to our Returns & Refunds policy at https://homacus.com/policies/refund-policy for more information. Thank you again for your patience and cooperation. We are committed to providing you with the best possible service and look forward to hearing back from you soon.
