Still awaiting a POD.
Still awaiting a POD.
By LAPP Cable W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
265 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering shippers a single-access network that will deliver what you need, where you need it, when you need it. Learn more about our freight logistics company.
HNRY Logistics (hnrylogistics.com) has 265 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 18 reviews with 3 stars · Clear filters
Still awaiting a POD.
By LAPP Cable W.
It is my understanding that the driver contacted the delivery location 15 minutes before arrival, instead of calling after he was loaded to give them at least an hour to get help to unload. The driver had to help unload so we are being billed an extra $350. If they would have given him better notice he would have had more time to get more help & the extra charge could've been avoided. Other than that the product was handled perfectly no damage & you were able to get it off our dock & delivered in a reasonable amount of time w/ no delays
By S P RICHARDS C.
You would have gotten a much higher score if I would have gotten the ETA's on each shipment prior to the trucks showing up like I asked for... I wasn't able to plan my resources with the trucks just showing up without me knowing about it before hand.
By WALTER M.
Great team to work with, but lost some important information in communication which caused one of the loads to deliver late.
By BOSCH AUTOMOTIVE SERVICE S.
It was stated that our shipment would be delivered same day and it was delivered the next day.
By KILLIAN LATEX I.
Response from HNRY Logistics· Aug 30, 2019
So sorry your expectations were not met. It looks like this is a breakdown in communication as we show this was always set up pick up Aug 21 and delivery Aug 22. Please accept our apologies.
Truck went to the wrong location. Arrived a day late to the correct location and then showed up without the load bars he was asked to bring.
By ELIAS WOODWORKING AND MANUFACTURING L.
Response from HNRY Logistics· Aug 21, 2019
I am so sorry to hear that your experience was less than perfect. Let me look into what happened and reach out to you.
Truckload setup up for pickup one week prior day before pickup they cancelled. Cost four times as much trying to get someone at last minute for trade show delivery time critical. However this shipment was setup by YRC and I was told not to worry they will call me the day before to arrange pickup. However HNRY just informed me that it is dependent on drivers availability and should got have been guaranteed by YRC who in turn were no help in getting this resolved so I now blame YRC and will give HNRY another chance
By GIBSON E.
Response from HNRY Logistics· Jun 21, 2019
I am so sorry to hear this happened to your critical load. I will be researching this and contacting you directly.
Need more LTL Trucks available to accommodate companies that require 2 full truckloads to move a shipment. BOL's should be automatically forwarded to the customer upon scheduling a pick up, we should not have to request one or fill one out manually.
By Anonymous