Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
214 reviews
HizooSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HiZoo is a wellness brand dedicated to helping people look and feel their best through science-backed, non-invasive solutions. Our hero product, the HiZoo Neck & Shoulder Massager, is designed to support lymphatic drainage and facial sculpting from the comfort of home—without needles, appointments, or expensive spa visits.What sets us apart is our focus on visible, long-term results through consistent self-care. Our massager uses targeted pressure and gentle warmth to stimulate circulation, reduce puffiness, and promote skin vitality. Backed by customer testimonials and grounded in real wellness benefits, HiZoo helps users achieve that refreshed, sculpted look with ease.We believe beauty is a byproduct of balance—so our mission goes beyond surface-level results. Whether it’s starting your day feeling de-puffed and energized, or winding down with a tension-relieving massage, HiZoo makes it simple to build effective rituals into your routine.We ship worldwide, offer responsive customer support, and stand by the quality of our products. Our team is constantly improving based on customer feedback to deliver an experience that exceeds expectations.Join the growing community of users who’ve made HiZoo a part of their daily glow-up ritual. Your best self is closer than you think.
Hizoo (hizoo.co) has 214 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 11 reviews with 4 stars · Clear filters
UPDATE: HiZoo has chosen to work with me to find a resolution for my device. They are offering to ship another HiZoo to me at no charge. Will update again when I have the new device. I had a poor experience with my unit and HiZoo. Ultimately, HiZoo made everything right with me.
By LNDGX
It does hit those pesky knotts in your upper shoulders! Not sure how much lymphatic drainage happens, but happy with the way it feels so 4 stars!
By Elizabeth B.
***Update*** I finally got my item! It took over 2 months from the date of originally ordering. Now that I have it I really do enjoy using it. It gets exact the top shoulder area that I hold tension in. I do feel a little sore in my neck after using it. And I wish the battery life was better because I suck at charging things lol. Overall I would increase my review to 4 stars. My husband ordered this for me at the end of April for Mother’s Day and it’s June 3 and we still haven’t received it. I read it takes 8-10 days when ordering from US (on their website and on their social media comments) and that it would be shipping domestically. Not true- the first tracking number I received is showing it’s coming from China. So I reached out to them and they apologized and said it must’ve got lost and they’d send me another. Now I got another tracking number for China. It’s been another month and it’s still showing it’s in China. I asked for a refund at this point because I don’t believe anything they are saying anymore. Will update if something new happens I guess.
By regina M.
